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Description
| - This paper deals with creation of knowledge system for a unique customer value creation and delivery at applying CRM strategy differentiated according to both customer needs and wants and a customer value to a company. It defines a process of general analysis of market environment, a detail analysis of customers, their segmentation according to their needs and consumer behaviour, analysis of competitors and analysis and evaluation of conditions at single target markets and at single customers. It shows that this way of dynamic strategic marketing analysis is a base for value-based management and leads to discovery of latent customer needs and wants and increasing of delivered customer value.
- This paper deals with creation of knowledge system for a unique customer value creation and delivery at applying CRM strategy differentiated according to both customer needs and wants and a customer value to a company. It defines a process of general analysis of market environment, a detail analysis of customers, their segmentation according to their needs and consumer behaviour, analysis of competitors and analysis and evaluation of conditions at single target markets and at single customers. It shows that this way of dynamic strategic marketing analysis is a base for value-based management and leads to discovery of latent customer needs and wants and increasing of delivered customer value. (en)
- This paper deals with creation of knowledge system for a unique customer value creation and delivery at applying CRM strategy differentiated according to both customer needs and wants and a customer value to a company. It defines a process of general analysis of market environment, a detail analysis of customers, their segmentation according to their needs and consumer behaviour, analysis of competitors and analysis and evaluation of conditions at single target markets and at single customers. It shows that this way of dynamic strategic marketing analysis is a base for value-based management and leads to discovery of latent customer needs and wants and increasing of delivered customer value. (cs)
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Title
| - How to Create Knowledge System for Value-Based Management.
- Jak vytvářet znalostní systém pro hodnotový managemnet (cs)
- How to Create Knowledge System for Value-Based Management. (en)
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skos:prefLabel
| - How to Create Knowledge System for Value-Based Management.
- Jak vytvářet znalostní systém pro hodnotový managemnet (cs)
- How to Create Knowledge System for Value-Based Management. (en)
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skos:notation
| - RIV/00216275:25310/08:00007725!RIV09-GA0-25310___
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http://linked.open...avai/riv/aktivita
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http://linked.open...avai/riv/aktivity
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http://linked.open...iv/cisloPeriodika
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http://linked.open...vai/riv/dodaniDat
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http://linked.open...aciTvurceVysledku
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http://linked.open.../riv/druhVysledku
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http://linked.open...iv/duvernostUdaju
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http://linked.open...titaPredkladatele
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http://linked.open...dnocenehoVysledku
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http://linked.open...ai/riv/idVysledku
| - RIV/00216275:25310/08:00007725
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http://linked.open...riv/jazykVysledku
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http://linked.open.../riv/klicovaSlova
| - market knowledge system; creation of unique customer value; CRM strategy (en)
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http://linked.open.../riv/klicoveSlovo
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http://linked.open...odStatuVydavatele
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http://linked.open...ontrolniKodProRIV
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http://linked.open...i/riv/nazevZdroje
| - KSI Transactions on Knowledge Society
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http://linked.open...in/vavai/riv/obor
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http://linked.open...ichTvurcuVysledku
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http://linked.open...cetTvurcuVysledku
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http://linked.open...vavai/riv/projekt
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http://linked.open...UplatneniVysledku
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http://linked.open...v/svazekPeriodika
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http://linked.open...iv/tvurceVysledku
| - Dědková, Jaroslava
- Lošťáková, Hana
- Jelínková, Martina
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issn
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number of pages
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http://localhost/t...ganizacniJednotka
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