. "Satisfaction, Confidence and Customer Loyalty in an e-commerce environment on B2C markets in the Czech Republic."@en . "CZ - \u010Cesk\u00E1 republika" . "\u010Cl\u00E1nek pojedn\u00E1v\u00E1 o problematice nakupov\u00E1n\u00ED na Internetov\u00FDch obchodech. Vych\u00E1z\u00ED z proveden\u00E9ho dotazn\u00EDkov\u00E9ho \u0161et\u0159en\u00ED mezi kone\u010Dn\u00FDmi spot\u0159ebiteli a zab\u00FDv\u00E1 se nejen d\u016Fvody, krit\u00E9rii \u010Di motivy, kter\u00E9 vedou z\u00E1kazn\u00EDky k vyu\u017Eit\u00ED e-shopu, ale tak\u00E9 spokojenost\u00ED z\u00E1kazn\u00EDk\u016F se servisem p\u0159i n\u00E1kupu na Internetu. Pr\u016Fzkum prob\u011Bhl jako sou\u010D\u00E1st projektu Intern\u00ED grantov\u00E9 agentury Univerzity Tom\u00E1\u0161e Bati ve Zl\u00EDn\u011B IGA/80/FaME/10/A na t\u00E9ma Role kvality, spokojenosti a d\u016Fv\u011Bry v procesu tvorby z\u00E1kaznick\u00E9 loajality v prost\u0159ed\u00ED e-commerce na B2C a B2B trz\u00EDch v \u010CR." . . "e-commerce, e-shop, satisfaction, trust, consumer loyalty, reasons for online shopping, B2C market"@en . "RIV/70883521:28120/12:43867887!RIV13-MSM-28120___" . "RIV/70883521:28120/12:43867887" . . . . "Acta academica karviniensia" . "3"^^ . "13"^^ . "S" . "Pil\u00EDk, Michal" . "3"^^ . "1212-415X" . . . "SPOKOJENOST, D\u016EV\u011ARA A Z\u00C1KAZNICK\u00C1 LOAJALITA V PROST\u0158ED\u00CD E-COMMERCE NA B2C TRZ\u00CDCH V \u010CR" . . . . . "170491" . "[0C130A6256FC]" . . "Sas\u00EDnkov\u00E1, Martina" . "12" . "SPOKOJENOST, D\u016EV\u011ARA A Z\u00C1KAZNICK\u00C1 LOAJALITA V PROST\u0158ED\u00CD E-COMMERCE NA B2C TRZ\u00CDCH V \u010CR"@cs . "Piska, Josef" . . . . . "SPOKOJENOST, D\u016EV\u011ARA A Z\u00C1KAZNICK\u00C1 LOAJALITA V PROST\u0158ED\u00CD E-COMMERCE NA B2C TRZ\u00CDCH V \u010CR"@cs . "28120" . . "This article deals with the issue of how we/people/ use e-shops. The basis of this article is a questionnaire survey among final consumers and deals of only with the reasons, motives or criteria that lead customers to use e-shop, but also lead to customer satisfaction with the services hen purchasing on the Internet. This survey was conducted as part of the Internal Grant Agency of Tomas Bata University in Zl\u00EDn, IGA/80/FaME/10/A entitled Role of quality, satisfaction and confidence in the process of creating customer loyalty in an e-commerce environment on B2C and B2B markets in the Czech Republic."@en . "SPOKOJENOST, D\u016EV\u011ARA A Z\u00C1KAZNICK\u00C1 LOAJALITA V PROST\u0158ED\u00CD E-COMMERCE NA B2C TRZ\u00CDCH V \u010CR" . "3" . . . "\u010Cl\u00E1nek pojedn\u00E1v\u00E1 o problematice nakupov\u00E1n\u00ED na Internetov\u00FDch obchodech. Vych\u00E1z\u00ED z proveden\u00E9ho dotazn\u00EDkov\u00E9ho \u0161et\u0159en\u00ED mezi kone\u010Dn\u00FDmi spot\u0159ebiteli a zab\u00FDv\u00E1 se nejen d\u016Fvody, krit\u00E9rii \u010Di motivy, kter\u00E9 vedou z\u00E1kazn\u00EDky k vyu\u017Eit\u00ED e-shopu, ale tak\u00E9 spokojenost\u00ED z\u00E1kazn\u00EDk\u016F se servisem p\u0159i n\u00E1kupu na Internetu. Pr\u016Fzkum prob\u011Bhl jako sou\u010D\u00E1st projektu Intern\u00ED grantov\u00E9 agentury Univerzity Tom\u00E1\u0161e Bati ve Zl\u00EDn\u011B IGA/80/FaME/10/A na t\u00E9ma Role kvality, spokojenosti a d\u016Fv\u011Bry v procesu tvorby z\u00E1kaznick\u00E9 loajality v prost\u0159ed\u00ED e-commerce na B2C a B2B trz\u00EDch v \u010CR."@cs . "Satisfaction, Confidence and Customer Loyalty in an e-commerce environment on B2C markets in the Czech Republic."@en . . .