"Procesn\u00ED anal\u00FDza ve st\u00E1tn\u00ED spr\u00E1v\u011B"@cs . "RIV/61989100:27510/07:00017223" . "RIV/61989100:27510/07:00017223!RIV09-MSM-27510___" . . . . . "Procesn\u00ED anal\u00FDza ve st\u00E1tn\u00ED spr\u00E1v\u011B"@cs . "27510" . . . . "978-80-248-1427-8" . . . . . "V" . "9"^^ . "Procesn\u00ED anal\u00FDza ve st\u00E1tn\u00ED spr\u00E1v\u011B" . . . . "Vysok\u00E1 \u0161kola b\u00E1\u0148sk\u00E1 - Technick\u00E1 univerzita Ostrava" . "1"^^ . . "\u010Cl\u00E1nek se zab\u00FDv\u00E1 vyu\u017Eit\u00EDm procesn\u00ED anal\u00FDzy ve st\u00E1tn\u00ED spr\u00E1v\u011B. Probl\u00E9m s jej\u00EDm vyu\u017Eit\u00EDm tkv\u00ED v tom, \u017Ee mnoho \u0159\u00EDd\u00EDc\u00EDch pracovn\u00EDk\u016F si neuv\u011Bdomuje, \u017Ee v\u0161e co se v organizaci odehr\u00E1v\u00E1 je ur\u010Dov\u00E1no procesy. Pokud nejsou pops\u00E1ny v dan\u00E9 organizaci st\u00E1vaj\u00EDc\u00ED procesy, nebo jak by m\u011Bly vypadat nov\u00E9 optim\u00E1ln\u00ED procesy, nebude snaha o reengineering \u00FAsp\u011B\u0161n\u00E1. Procesn\u00ED mapov\u00E1n\u00ED toti\u017E poskytuje n\u00E1stroj a ov\u011B\u0159enou metodologii k identifikaci st\u00E1vaj\u00EDc\u00EDch proces\u016F (?jak to je?) a lze ho pou\u017E\u00EDt tak\u00E9 jako n\u00E1vod (?jak to m\u00E1 b\u00FDt?) pro reengineering funkc\u00ED zaji\u0161\u0165uj\u00EDc\u00EDch spr\u00E1vn\u00ED a samospr\u00E1vn\u00ED \u010Dinnosti. Mapov\u00E1n\u00ED proces\u016F je rozhoduj\u00EDc\u00EDm poj\u00EDtkem, kter\u00E9 lze vyu\u017E\u00EDt k lep\u0161\u00EDmu pochopen\u00ED a v\u00FDznamn\u00E9mu zlep\u0161en\u00ED proces\u016F v organizac\u00EDch st\u00E1tn\u00ED spr\u00E1vy a samospr\u00E1vy, tj. zv\u00FD\u0161en\u00ED kvality poskytovan\u00FDch slu\u017Eeb a v\u00FDkonnosti. \u010Cl\u00E1nek se zab\u00FDv\u00E1 m.j. projektem eSMO, ukazuje komunika\u010Dn\u00ED n\u00E1stroje eSMO, symbol\u016F pou\u017E\u00EDvan\u00FDch n\u00E1strojem ARIS v dan\u00E9m projektu a uk\u00E1zku procesn\u00ED anal\u00FDzy pro dan\u00FD projekt zpracovan\u00FD ve FirstStep \u00FAlohy Ohla\u0161ovna." . "[54F127C15C54]" . "Process analysis in public administration"@en . "444889" . "Tvorba softwaru" . "Article describes using of process analysis in public administration. Problem with its using consist in that, senior manager don?t informs, what organization is determination by processes. If are not described in given to organization current processes, or how would have had look new optimum processes, will not endeavour about reengineering successful. Procedural analysis namely offer tool and check methodology to identification current suit (? at%22) and it is possible him use either as instruction (? how so about to be%22) for reengineering function handling administrative and self-rule activities. Article describes project eSMO, shows communications tools eSMO, symbol used tools ARIS in a given project and exhibits procedural analyses for given to project worked in FirstStep exercise registration office."@en . "Ostrava" . "1"^^ . . "\u010Cl\u00E1nek se zab\u00FDv\u00E1 vyu\u017Eit\u00EDm procesn\u00ED anal\u00FDzy ve st\u00E1tn\u00ED spr\u00E1v\u011B. Probl\u00E9m s jej\u00EDm vyu\u017Eit\u00EDm tkv\u00ED v tom, \u017Ee mnoho \u0159\u00EDd\u00EDc\u00EDch pracovn\u00EDk\u016F si neuv\u011Bdomuje, \u017Ee v\u0161e co se v organizaci odehr\u00E1v\u00E1 je ur\u010Dov\u00E1no procesy. Pokud nejsou pops\u00E1ny v dan\u00E9 organizaci st\u00E1vaj\u00EDc\u00ED procesy, nebo jak by m\u011Bly vypadat nov\u00E9 optim\u00E1ln\u00ED procesy, nebude snaha o reengineering \u00FAsp\u011B\u0161n\u00E1. Procesn\u00ED mapov\u00E1n\u00ED toti\u017E poskytuje n\u00E1stroj a ov\u011B\u0159enou metodologii k identifikaci st\u00E1vaj\u00EDc\u00EDch proces\u016F (?jak to je?) a lze ho pou\u017E\u00EDt tak\u00E9 jako n\u00E1vod (?jak to m\u00E1 b\u00FDt?) pro reengineering funkc\u00ED zaji\u0161\u0165uj\u00EDc\u00EDch spr\u00E1vn\u00ED a samospr\u00E1vn\u00ED \u010Dinnosti. Mapov\u00E1n\u00ED proces\u016F je rozhoduj\u00EDc\u00EDm poj\u00EDtkem, kter\u00E9 lze vyu\u017E\u00EDt k lep\u0161\u00EDmu pochopen\u00ED a v\u00FDznamn\u00E9mu zlep\u0161en\u00ED proces\u016F v organizac\u00EDch st\u00E1tn\u00ED spr\u00E1vy a samospr\u00E1vy, tj. zv\u00FD\u0161en\u00ED kvality poskytovan\u00FDch slu\u017Eeb a v\u00FDkonnosti. \u010Cl\u00E1nek se zab\u00FDv\u00E1 m.j. projektem eSMO, ukazuje komunika\u010Dn\u00ED n\u00E1stroje eSMO, symbol\u016F pou\u017E\u00EDvan\u00FDch n\u00E1strojem ARIS v dan\u00E9m projektu a uk\u00E1zku procesn\u00ED anal\u00FDzy pro dan\u00FD projekt zpracovan\u00FD ve FirstStep \u00FAlohy Ohla\u0161ovna."@cs . "Process; process analysis; eSMO; process model; reengineering; ARIS; Call centre; FirstStep; registration office"@en . "Process analysis in public administration"@en . . "Vl\u010Dek, Pavel" . . "Procesn\u00ED anal\u00FDza ve st\u00E1tn\u00ED spr\u00E1v\u011B" . . .