"The topic of the measurement of customer satisfactions is not definitely a new theme. Everybody has some experience with a firm or a company, where this measurements are proceseed. This article deals with measurement of the satisfaction in unconventional environment of the university. The student is so that customer, who estimates the quality of the instruction."@en . . "EXPIRINCE WITH MEASURING OF CUSTOMERS (STUDENTS) SATISFACTION"@en . "T\u00E9ma m\u011B\u0159en\u00ED spokojenosti z\u00E1kazn\u00EDk\u016F rozhodn\u00E9 nepat\u0159\u00ED mezi t\u00E9mata nov\u00E1. Ka\u017Ed\u00FD se ji\u017E setkal s firmou \u010Di spole\u010Dnost\u00ED, kde m\u011B\u0159en\u00ED spokojenosti z\u00E1kazn\u00EDk\u016F prob\u00EDh\u00E1. Tento \u010Dl\u00E1nek se v\u011Bnuje m\u011B\u0159en\u00ED spokojenosti v netradi\u010Dn\u00EDm prost\u0159ed\u00ED vysok\u00E9 \u0161koly. V sou\u010Dasn\u00E9 dob\u011B nen\u00ED t\u00E9to problematice na vysok\u00FDch \u0161kol\u00E1ch v\u011Bnov\u00E1na dostate\u010Dn\u00E1 pozornost. Povinnost realizace m\u011B\u0159en\u00ED spokojenosti toti\u017E nevypl\u00FDv\u00E1 z vysoko\u0161kolsk\u00E9ho z\u00E1kona. Text se v\u011Bnuje konkr\u00E9tn\u011B m\u011B\u0159en\u00ED spokojenosti student\u016F, kte\u0159\u00ED jsou jednou z definovan\u00FDch skupin z\u00E1kazn\u00EDk\u016F. Student je tedy t\u00EDm z\u00E1kazn\u00EDkem, kter\u00FD hodnot\u00ED kvalitu v\u00FDuky."@cs . "3"^^ . . "RIV/61989100:27360/08:00019591!RIV10-MSM-27360___" . . "[3401998EC0BA]" . . "8"^^ . "1335-1745" . "2" . "3"^^ . "12" . "27360" . "406962" . . "ZKU\u0160ENOSTI S M\u011A\u0158EN\u00CDM SPOKOJENOSTI Z\u00C1KAZN\u00CDK\u016E ? STUDENT\u016E" . . "Kvalita Inov\u00E1cia Prosperita" . "Besta, Petr" . "ZKU\u0160ENOSTI S M\u011A\u0158EN\u00CDM SPOKOJENOSTI Z\u00C1KAZN\u00CDK\u016E ? STUDENT\u016E"@cs . . . . "RIV/61989100:27360/08:00019591" . "Halfarov\u00E1, Petra" . . "EXPIRINCE WITH MEASURING OF CUSTOMERS (STUDENTS) SATISFACTION"@en . . . "P(1M06047)" . "SK - Slovensk\u00E1 republika" . . . "Vykydal, David" . . . "ZKU\u0160ENOSTI S M\u011A\u0158EN\u00CDM SPOKOJENOSTI Z\u00C1KAZN\u00CDK\u016E ? STUDENT\u016E" . "customer satisfactions; students; quality characteristics"@en . "ZKU\u0160ENOSTI S M\u011A\u0158EN\u00CDM SPOKOJENOSTI Z\u00C1KAZN\u00CDK\u016E ? STUDENT\u016E"@cs . "T\u00E9ma m\u011B\u0159en\u00ED spokojenosti z\u00E1kazn\u00EDk\u016F rozhodn\u00E9 nepat\u0159\u00ED mezi t\u00E9mata nov\u00E1. Ka\u017Ed\u00FD se ji\u017E setkal s firmou \u010Di spole\u010Dnost\u00ED, kde m\u011B\u0159en\u00ED spokojenosti z\u00E1kazn\u00EDk\u016F prob\u00EDh\u00E1. Tento \u010Dl\u00E1nek se v\u011Bnuje m\u011B\u0159en\u00ED spokojenosti v netradi\u010Dn\u00EDm prost\u0159ed\u00ED vysok\u00E9 \u0161koly. V sou\u010Dasn\u00E9 dob\u011B nen\u00ED t\u00E9to problematice na vysok\u00FDch \u0161kol\u00E1ch v\u011Bnov\u00E1na dostate\u010Dn\u00E1 pozornost. Povinnost realizace m\u011B\u0159en\u00ED spokojenosti toti\u017E nevypl\u00FDv\u00E1 z vysoko\u0161kolsk\u00E9ho z\u00E1kona. Text se v\u011Bnuje konkr\u00E9tn\u011B m\u011B\u0159en\u00ED spokojenosti student\u016F, kte\u0159\u00ED jsou jednou z definovan\u00FDch skupin z\u00E1kazn\u00EDk\u016F. Student je tedy t\u00EDm z\u00E1kazn\u00EDkem, kter\u00FD hodnot\u00ED kvalitu v\u00FDuky." . .