"Vysok\u00E1 \u0161kola b\u00E1\u0148sk\u00E1 - Technick\u00E1 univerzita Ostrava" . . "2013-10-10+02:00"^^ . "Ostrava" . "Ostrava" . "81368" . "S" . "The article describes the importance of IT support in managing sales and shipping of coal in OKD a.s. (producer of hard coal and coke in the Czech Republic) as an important tool for increasing competitiveness. Customer demands for compliance with the quality parameters of coal and coke are constantly rising and due to competition from suppliers from foreign countries (Poland, China...) there is also downward pressure on the prices. Without IT support in terms of information systems linking the entire chain of stores - planning - production \u2013 sales, it is no longer possible to succeed on the market. In the 90s, there were local sales management systems introduced in several of OKD\u2019s mines. Later, a comprehensive sales management system was implemented (in 2002-2005), which integrated and significantly simplified management activities. During the ten years of operation, the system has proved to be successful and, in addition to a comprehensive overview and more effective sales management, it has also brought significant savings. One of the problems that needs to be solved in the operation of such a complex system, is the tendency of some users to carry out part of their work using the so called \u201Cend-user computing\u201D. It may bring short-term effect, when the part of the users in the management process has the necessary information, but in the long-term and strategic perspective, it leads to storing information outside of the information system, which may consequently create problems. In the article, we outline the types and reasons of end-user computing and possible solutions in the field of IS (ERP), and also in the area of proper distribution of responsibilities and their observation in the organizational structure of the business department." . . "IT SUPPORT FOR SALES MANAGEMENT IN THE COMPANY OKD A. S. (JOINT STOCK COMPANY) AS A MEANS TO INCREASE COMPETITIVENESS" . . "978-80-248-3223-4" . . "The article describes the importance of IT support in managing sales and shipping of coal in OKD a.s. (producer of hard coal and coke in the Czech Republic) as an important tool for increasing competitiveness. Customer demands for compliance with the quality parameters of coal and coke are constantly rising and due to competition from suppliers from foreign countries (Poland, China...) there is also downward pressure on the prices. Without IT support in terms of information systems linking the entire chain of stores - planning - production \u2013 sales, it is no longer possible to succeed on the market. In the 90s, there were local sales management systems introduced in several of OKD\u2019s mines. Later, a comprehensive sales management system was implemented (in 2002-2005), which integrated and significantly simplified management activities. During the ten years of operation, the system has proved to be successful and, in addition to a comprehensive overview and more effective sales management, it has also brought significant savings. One of the problems that needs to be solved in the operation of such a complex system, is the tendency of some users to carry out part of their work using the so called \u201Cend-user computing\u201D. It may bring short-term effect, when the part of the users in the management process has the necessary information, but in the long-term and strategic perspective, it leads to storing information outside of the information system, which may consequently create problems. In the article, we outline the types and reasons of end-user computing and possible solutions in the field of IS (ERP), and also in the area of proper distribution of responsibilities and their observation in the organizational structure of the business department."@en . "IT SUPPORT FOR SALES MANAGEMENT IN THE COMPANY OKD A. S. (JOINT STOCK COMPANY) AS A MEANS TO INCREASE COMPETITIVENESS" . . "IT SUPPORT FOR SALES MANAGEMENT IN THE COMPANY OKD A. S. (JOINT STOCK COMPANY) AS A MEANS TO INCREASE COMPETITIVENESS"@en . . "IT SUPPORT FOR SALES MANAGEMENT IN THE COMPANY OKD A. S. (JOINT STOCK COMPANY) AS A MEANS TO INCREASE COMPETITIVENESS"@en . . "8"^^ . . "2"^^ . . "27350" . . . "1"^^ . "Proceedings of the IT for Practice 2013 : 16th International Conference on Information Technology for Practice : October 10-11, 2013, Ostrava, Czech Republic" . "RIV/61989100:27350/13:86087562!RIV14-MSM-27350___" . . "Danel, Roman" . "Kupka, David" . "end user computing; coal mining; sales control system; Coal and coke quality parameters"@en . . . . "RIV/61989100:27350/13:86087562" . . "[761FA49D7BEF]" . .