"Kdo odpov\u00EDd\u00E1 za definici po\u017Eadavk\u016F na ICT slu\u017Eby a jak\u00E1 SLA jsou definov\u00E1na v podnic\u00EDch v \u010CR - v\u00FDsledky pr\u016Fzkumu"@cs . "[8B45ABA2E579]" . . . "RIV/61384399:31140/10:00035952!RIV11-GA0-31140___" . "4" . "Who is responsible for requrements definition for ICT services and which SLAs are defined in Czech businesses"@en . "Basic themes of document: corporate ICT management; Service Level Management; SLA; Business - IT Alignment; misunderstanding"@en . "Who is responsible for requrements definition for ICT services and which SLAs are defined in Czech businesses"@en . "CZ - \u010Cesk\u00E1 republika" . . . . . "P(GAP403/10/0303)" . "31140" . . "RIV/61384399:31140/10:00035952" . . "1"^^ . "Kdo odpov\u00EDd\u00E1 za definici po\u017Eadavk\u016F na ICT slu\u017Eby a jak\u00E1 SLA jsou definov\u00E1na v podnic\u00EDch v \u010CR - v\u00FDsledky pr\u016Fzkumu"@cs . . . "1"^^ . . "Kdo odpov\u00EDd\u00E1 za definici po\u017Eadavk\u016F na ICT slu\u017Eby a jak\u00E1 SLA jsou definov\u00E1na v podnic\u00EDch v \u010CR - v\u00FDsledky pr\u016Fzkumu" . "Hlavn\u00ED t\u00E9mata dokumentu: \u0159\u00EDzen\u00ED podnikov\u00E9 informatiky; \u0159\u00EDzen\u00ED \u00FArovn\u00ED slu\u017Eeb; SLA; Byznys - IT Alignment; nedorozum\u011Bn\u00ED" . "23"^^ . . "Bruckner, Tom\u00E1\u0161" . "corporate ICT management; Service Level Management; SLA; Business - IT Alignment; misunderstanding"@en . . "17" . "1210-9479" . "Syst\u00E9mov\u00E1 integrace" . "266294" . . . "Hlavn\u00ED t\u00E9mata dokumentu: \u0159\u00EDzen\u00ED podnikov\u00E9 informatiky; \u0159\u00EDzen\u00ED \u00FArovn\u00ED slu\u017Eeb; SLA; Byznys - IT Alignment; nedorozum\u011Bn\u00ED"@cs . "Kdo odpov\u00EDd\u00E1 za definici po\u017Eadavk\u016F na ICT slu\u017Eby a jak\u00E1 SLA jsou definov\u00E1na v podnic\u00EDch v \u010CR - v\u00FDsledky pr\u016Fzkumu" . . .