"2010-10-03+02:00"^^ . "Vo\u0159\u00ED\u0161ek, Ji\u0159\u00ED" . "978-1-4244-8665-6" . "RIV/61384399:31140/10:00034870!RIV11-GA0-31140___" . . . . "2"^^ . "IEEE" . "276727" . . "On ICT Services Management and Outsourcing"@en . . "San Juan" . "information systems; management; IS/ICT; information technology; enterprise architecture; outsourcing; services; SaaS; SPSPR"@en . . "2"^^ . "P(GAP403/10/0092), S" . "[2A6326E67414]" . "On ICT Services Management and Outsourcing" . "RIV/61384399:31140/10:00034870" . . . . "\u0160ebesta, Michal" . . "On ICT Services Management and Outsourcing"@en . . "9"^^ . "31140" . . . . . . "New York" . . "Main topics of the document: information systems; management; IS/ICT; information technology; enterprise architecture; outsourcing; services; SaaS; SPSPR"@en . . "ICSTE 2010 Software Technology and Engineering" . . "Main topics of the document: information systems; management; IS/ICT; information technology; enterprise architecture; outsourcing; services; SaaS; SPSPR" . . "On ICT Services Management and Outsourcing" . . . . .