. "Vo\u0159\u00ED\u0161ek, Ji\u0159\u00ED" . "2"^^ . "Research results of the management of ICT services in the Czech Republic"@en . "Basic themes of document: ICT services; service management; SLA; Service Level Agreement; outsourcing; offshoring; nearshoring; ICT services trade"@en . . "14" . "ICT services; service management; SLA; Service Level Agreement; outsourcing; offshoring; nearshoring; ICT services trade"@en . "31140" . . "2"^^ . "459767" . . "RIV/61384399:31140/07:00026568" . . . "V\u00FDsledky pr\u016Fzkumu \u0159\u00EDzen\u00ED informatick\u00FDch slu\u017Eeb" . . "Hlavn\u00ED t\u00E9mata dokumentu: slu\u017Eby informatiky; \u0159\u00EDzen\u00ED slu\u017Eeb; SLA; Service Level Agreement; outsourcing; offshoring; nearschoring; certifikace; obchod s informatick\u00FDmi slu\u017Ebami"@cs . . . "CZ - \u010Cesk\u00E1 republika" . "V\u00FDsledky pr\u016Fzkumu \u0159\u00EDzen\u00ED informatick\u00FDch slu\u017Eeb"@cs . "V\u00FDsledky pr\u016Fzkumu \u0159\u00EDzen\u00ED informatick\u00FDch slu\u017Eeb" . . "Hlavn\u00ED t\u00E9mata dokumentu: slu\u017Eby informatiky; \u0159\u00EDzen\u00ED slu\u017Eeb; SLA; Service Level Agreement; outsourcing; offshoring; nearschoring; certifikace; obchod s informatick\u00FDmi slu\u017Ebami" . . "RIV/61384399:31140/07:00026568!RIV08-MSM-31140___" . "28;41" . . "Pour, Jan" . . . "V\u00FDsledky pr\u016Fzkumu \u0159\u00EDzen\u00ED informatick\u00FDch slu\u017Eeb"@cs . . "Research results of the management of ICT services in the Czech Republic"@en . "[020A1D038E42]" . "Syst\u00E9mov\u00E1 integrace" . . "2" . . . . "1210-9479" . . . "P(GA201/06/0175), Z(MSM6138439903)" . . . "14"^^ .