. "Customer satisfaction and customer loyalty and their importance for a company" . "RIV/61384399:31130/08:00038466!RIV12-MSM-31130___" . "Brno - Rozdrojovice" . . "customer; customer satisfication; measurement; companies; competitive advantage"@en . "Brno" . . "Customer satisfaction and customer loyalty and their importance for a company"@en . "1"^^ . "31130" . "2008-05-23+02:00"^^ . "[BE1CE215A943]" . "Customer satisfaction and customer loyalty and their importance for a company" . "1"^^ . . . . "Main topics of the document: customer; customer satisfication; measurement; companies; competitive advantage"@en . . . . . "978-80-7204-582-2" . . "Management, Economics and business development in the new European conditions VI. International Scientofic Conference" . . . "I" . "RIV/61384399:31130/08:00038466" . "10"^^ . "361814" . . "Main topics of the document: customer; customer satisfication; measurement; companies; competitive advantage" . . . "Akademick\u00E9 nakladatelstv\u00ED CERM" . . "T\u016Fmov\u00E1, Milu\u0161e" . "Customer satisfaction and customer loyalty and their importance for a company"@en .