. "[B54D654367EF]" . "Prague" . "Basic themes of document: tourism; quality; education; customer care; cultural differences"@en . "Basic themes of document: tourism; quality; education; customer care; cultural differences" . "Ineson, E." . . . "RIV/61384399:31120/08:00030727!RIV09-MSM-31120___" . . "Stone, G." . "Managing culture and customer care"@en . "Z(MSM6138439909)" . "Managing culture and customer care" . "2008-02-07+01:00"^^ . "Managing culture and customer care" . "RIV/61384399:31120/08:00030727" . "Indrov\u00E1, Jarmila" . "\u0158\u00EDzen\u00ED podnikov\u00E9 kultury a p\u00E9\u010De o z\u00E1kazn\u00EDka"@cs . . . "\u0158\u00EDzen\u00ED podnikov\u00E9 kultury a p\u00E9\u010De o z\u00E1kazn\u00EDka"@cs . "20"^^ . "tourism; quality; education; customer care; cultural differences"@en . . "377619" . . . . "Hlavn\u00ED t\u00E9mata dokumentu: cestovn\u00ED ruch; kvalita; vzd\u011Bl\u00E1v\u00E1n\u00ED; p\u00E9\u010De o z\u00E1kazn\u00EDka; kulturn\u00ED odli\u0161nosti"@cs . . . "Petr\u016F, Zdenka" . "0"^^ . "4"^^ . . . "2008-02-07+01:00"^^ . . "31120" . "2"^^ . . "Managing culture and customer care"@en . . . . .