. . "http://www.isvav.cz/h12/resultDetail.do?rowId=RIV%2F60461373%3A22340%2F07%3A00019499!RIV08-MSM-22340___"^^ . . "CRM \u00B407" . . . "\u010Cl\u00E1nek ve sborn\u00EDku m\u00E1 m\u00E9n\u011B ne\u017E 2 strany" . "0"^^ . . "0"^^ . "0"^^ . "1"^^ . "0"^^ . "Employees\u00B4 Motivation in Customer Relationship Managament" . "RIV/60461373:22340/07:00019499!RIV08-MSM-22340___" . . . . . . "HC7bIeqFNkQv9t1iX+dbRLWR-Lc=" .