"[195994F87D69]" . "Botek, Marek" . "1"^^ . "The Mission of Customers Relationship Management for Company Management" . "The Mission of Customers Relationship Management for Company Management"@en . "1"^^ . "The Mission of Customers Relationship Management for Company Management" . "Prace Wydzialu Zarzadzania Politechniki Czestochowskiej" . . . . "PL - Polsk\u00E1 republika" . . "The Mission of Customers Relationship Management for Company Management"@en . "Koncept CRM je jednou z modern\u00EDch metod podpory podnikov\u00E9ho managementu. Tento \u010Dl\u00E1nek popisuje kolik spole\u010Dnost\u00ED v \u010CR poskytuje softwarovou podporu pro CRM, kter\u00E9 jsoujej\u00ED nejpou\u017E\u00EDvan\u011Bj\u0161\u00ED moduly a co je jejich skute\u010Dn\u00FDm obsahem."@cs . . "Z(MSM6046137306)" . "RIV/60461373:22340/07:00019484!RIV08-MSM-22340___" . . "22340" . . . . "434039" . "1428-1600" . . "9"^^ . "10-18" . "The concept of Customers' Relationship Management (CRM) is one from the modern methods to support for company management. This article describes how many companies offer the software support in the Czech Republic, what are the most used modules for this support and what the exact content of these modules is." . . . "Customers' Relationship Management; CRM; software support; CRM implementation; motivation"@en . "V\u00FDznam CRM pro podnikov\u00FD management"@cs . . . "V\u00FDznam CRM pro podnikov\u00FD management"@cs . "The concept of Customers' Relationship Management (CRM) is one from the modern methods to support for company management. This article describes how many companies offer the software support in the Czech Republic, what are the most used modules for this support and what the exact content of these modules is."@en . . . . "RIV/60461373:22340/07:00019484" . "M8" .