. . . . "1"^^ . "\u010Cl\u00E1nek ve sborn\u00EDku m\u00E1 uvedeno ISBN nebo ISSN, ale to nen\u00ED v datab\u00E1zi Conference Proceedings Citation Index spole\u010Dnosti Thomson Reuters." . . "Employees\u00B4 Motivation in CRM" . . . "RIV/60461373:22340/07:00019441!RIV08-MSM-22340___" . . . . "Customer's Relationship Management 07" . "0"^^ . "CSc5cLr+qXzP+!zodqpc+q7BqBA=" . . "http://www.isvav.cz/h11/resultDetail.do?rowId=RIV%2F60461373%3A22340%2F07%3A00019441!RIV08-MSM-22340___"^^ . "0"^^ .