. "1336-183X" . "Problems concerning satisfaction of Mongolian minority patients in Czech Republic's hospitals"@en . . "SK - Slovensk\u00E1 republika" . "4"^^ . "3"^^ . . "For those responsible for provision of health services in multicultural societies, culturally competent care becomes a must in the twenty-first century. All of us have reasonable right to expect in the new millennium to be handled in culturally competent way, regardless of our ethnic origin. If all requirements of culturally competent care are respected, it will reflect also in the patients' level of satisfaction. The article familiarizes the readers with partial results of the research project that was focused on selected minority groups living in the Czech Republic. The research was performed with financial support of the Internal Grant Agency of the Ministry of Health of the Czech Republic. The Mongolian minority group was one of the eight minority groups included in the research project. One of the goals of the research project was to map the satisfaction of the Mongolian minority members in Czech hospitals. The questionnaire method was used for data collection in quantitative investigation. The questionnaire had 140 items in total and it was subdivided into 3 parts, additionally to the identification data. The items in the third part of the questionnaire were focused on the respondents' satisfaction with health care in the Czech Republic. The data obtained were processed by the SASD program. The selection set consisted of 3 258 respondents, 564 of them from the Mongolian minority (Mongolians). The research results show that more than one half of the respondents is satisfied with the approach of the health care workers, with their behaviour and communication not just with them but also with their family members. The information provided in connection with their health condition was also sufficient for one half of the respondents. Some reserves in this area relate particularly to the language barrier in more than a half of the respondents"@en . "P(NS9606)" . "[BF80521548F0]" . "Pro ty, kte\u0159\u00ED jsou odpov\u011Bdn\u00ED za poskytov\u00E1n\u00ED zdravotnick\u00FDch slu\u017Eeb v multikulturn\u00EDch spole\u010Dnostech, se kulturn\u011B kompetentn\u00ED p\u00E9\u010De st\u00E1v\u00E1 v jednadvac\u00E1t\u00E9m stolet\u00ED nezbytnou nutnost\u00ED. My v\u0161ichni m\u00E1me p\u0159im\u011B\u0159en\u00E9 pr\u00E1vo v nov\u00E9m tis\u00EDcilet\u00ED o\u010Dek\u00E1vat, \u017Ee s n\u00E1mi bude zach\u00E1zeno kulturn\u011B kompetentn\u00EDm zp\u016Fsobem bez ohledu na n\u00E1\u0161 etnick\u00FD p\u016Fvod. Budou-li respektov\u00E1ny v\u0161echny po\u017Eadavky kulturn\u011B kompetentn\u00ED p\u00E9\u010De, odraz\u00ED se to i v m\u00ED\u0159e spokojenosti pacient\u016F. P\u0159\u00EDsp\u011Bvek seznamuje \u010Dten\u00E1\u0159e s d\u00EDl\u010D\u00EDmi v\u00FDsledky v\u00FDzkumn\u00E9ho projektu, kter\u00FD byl zam\u011B\u0159en na vybran\u00E9 minoritn\u00ED skupiny \u017Eij\u00EDc\u00EDch v \u010Cesk\u00E9 republice. V\u00FDzkum se uskute\u010Dnil za finan\u010Dn\u00ED podpory Intern\u00ED grantov\u00E9 agentury Ministerstva zdravotnictv\u00ED \u010Cesk\u00E9 republiky. Mongolsk\u00E1 minoritn\u00ED skupina byla jednou z osmi minoritn\u00EDch skupin, kter\u00E9 byly za\u0159azeny do v\u00FDzkumn\u00E9ho projektu. Jedn\u00EDm z c\u00EDl\u016F v\u00FDzkumn\u00E9ho projektu bylo zmapov\u00E1n\u00ED spokojenosti p\u0159\u00EDslu\u0161n\u00EDk\u016F mongolsk\u00E9 minority v nemocnic\u00EDch \u010CR. V kvantitativn\u00EDm \u0161et\u0159en\u00ED byla ke sb\u011Bru dat pou\u017Eita metoda dotazn\u00EDku. Dotazn\u00EDk m\u011Bl celkem 140 polo\u017Eek a krom\u011B identifika\u010Dn\u00EDch \u00FAdaj\u016F m\u011Bl 3 \u010D\u00E1sti. Polo\u017Eky ve t\u0159et\u00ED \u010D\u00E1sti dotazn\u00EDku byly zam\u011B\u0159en\u00E9 na spokojenost respondent\u016F se zdravotn\u00ED p\u00E9\u010D\u00ED v \u010Cesk\u00E9 republice. Z\u00EDskan\u00E1 data byla zpracov\u00E1na pomoc\u00ED programu SASD. V\u00FDb\u011Brov\u00FD soubor tvo\u0159ilo celkem 3 258 respondent\u016F, p\u0159i\u010Dem\u017E 564 dot\u00E1zan\u00FDch bylo z Mongolsk\u00E9 minority (Mongol\u016F). Z v\u00FDsledk\u016F v\u00FDzkumu je z\u0159ejm\u00E9, \u017Ee v\u00EDce ne\u017E polovina respondent\u016F je spokojena s p\u0159\u00EDstupem zdravotn\u00EDk\u016F, s jejich chov\u00E1n\u00EDm a komunikac\u00ED nejen p\u0159\u00EDmo s nimi, ale i s rodinn\u00FDmi p\u0159\u00EDslu\u0161n\u00EDky. Poskytnut\u00E9 informace v souvislosti s jejich zdravotn\u00EDm stavem byly takt\u00E9\u017E pro polovinu respondent\u016F dosta\u010Duj\u00EDc\u00ED. Ur\u010Dit\u00E9 rezervy v t\u00E9to oblasti souvis\u00ED p\u0159edev\u0161\u00EDm s jazykovou bari\u00E9rou u v\u00EDce ne\u017E poloviny respondent\u016F" . . "Jele\u010Dkov\u00E1, Monika" . . . "4"^^ . "12110" . . . . . . "206909" . "Problems concerning satisfaction of Mongolian minority patients in Czech Republic's hospitals"@en . . "K problematice spokojenosti pacient\u016F z mongolsk\u00E9 minority v nemocnic\u00EDch v \u010Cesk\u00E9 republice"@cs . . "K problematice spokojenosti pacient\u016F z mongolsk\u00E9 minority v nemocnic\u00EDch v \u010Cesk\u00E9 republice"@cs . . "T\u00F3thov\u00E1, Val\u00E9rie" . "Mich\u00E1lkov\u00E1, Helena" . . "Pro ty, kte\u0159\u00ED jsou odpov\u011Bdn\u00ED za poskytov\u00E1n\u00ED zdravotnick\u00FDch slu\u017Eeb v multikulturn\u00EDch spole\u010Dnostech, se kulturn\u011B kompetentn\u00ED p\u00E9\u010De st\u00E1v\u00E1 v jednadvac\u00E1t\u00E9m stolet\u00ED nezbytnou nutnost\u00ED. My v\u0161ichni m\u00E1me p\u0159im\u011B\u0159en\u00E9 pr\u00E1vo v nov\u00E9m tis\u00EDcilet\u00ED o\u010Dek\u00E1vat, \u017Ee s n\u00E1mi bude zach\u00E1zeno kulturn\u011B kompetentn\u00EDm zp\u016Fsobem bez ohledu na n\u00E1\u0161 etnick\u00FD p\u016Fvod. Budou-li respektov\u00E1ny v\u0161echny po\u017Eadavky kulturn\u011B kompetentn\u00ED p\u00E9\u010De, odraz\u00ED se to i v m\u00ED\u0159e spokojenosti pacient\u016F. P\u0159\u00EDsp\u011Bvek seznamuje \u010Dten\u00E1\u0159e s d\u00EDl\u010D\u00EDmi v\u00FDsledky v\u00FDzkumn\u00E9ho projektu, kter\u00FD byl zam\u011B\u0159en na vybran\u00E9 minoritn\u00ED skupiny \u017Eij\u00EDc\u00EDch v \u010Cesk\u00E9 republice. V\u00FDzkum se uskute\u010Dnil za finan\u010Dn\u00ED podpory Intern\u00ED grantov\u00E9 agentury Ministerstva zdravotnictv\u00ED \u010Cesk\u00E9 republiky. Mongolsk\u00E1 minoritn\u00ED skupina byla jednou z osmi minoritn\u00EDch skupin, kter\u00E9 byly za\u0159azeny do v\u00FDzkumn\u00E9ho projektu. Jedn\u00EDm z c\u00EDl\u016F v\u00FDzkumn\u00E9ho projektu bylo zmapov\u00E1n\u00ED spokojenosti p\u0159\u00EDslu\u0161n\u00EDk\u016F mongolsk\u00E9 minority v nemocnic\u00EDch \u010CR. V kvantitativn\u00EDm \u0161et\u0159en\u00ED byla ke sb\u011Bru dat pou\u017Eita metoda dotazn\u00EDku. Dotazn\u00EDk m\u011Bl celkem 140 polo\u017Eek a krom\u011B identifika\u010Dn\u00EDch \u00FAdaj\u016F m\u011Bl 3 \u010D\u00E1sti. Polo\u017Eky ve t\u0159et\u00ED \u010D\u00E1sti dotazn\u00EDku byly zam\u011B\u0159en\u00E9 na spokojenost respondent\u016F se zdravotn\u00ED p\u00E9\u010D\u00ED v \u010Cesk\u00E9 republice. Z\u00EDskan\u00E1 data byla zpracov\u00E1na pomoc\u00ED programu SASD. V\u00FDb\u011Brov\u00FD soubor tvo\u0159ilo celkem 3 258 respondent\u016F, p\u0159i\u010Dem\u017E 564 dot\u00E1zan\u00FDch bylo z Mongolsk\u00E9 minority (Mongol\u016F). Z v\u00FDsledk\u016F v\u00FDzkumu je z\u0159ejm\u00E9, \u017Ee v\u00EDce ne\u017E polovina respondent\u016F je spokojena s p\u0159\u00EDstupem zdravotn\u00EDk\u016F, s jejich chov\u00E1n\u00EDm a komunikac\u00ED nejen p\u0159\u00EDmo s nimi, ale i s rodinn\u00FDmi p\u0159\u00EDslu\u0161n\u00EDky. Poskytnut\u00E9 informace v souvislosti s jejich zdravotn\u00EDm stavem byly takt\u00E9\u017E pro polovinu respondent\u016F dosta\u010Duj\u00EDc\u00ED. Ur\u010Dit\u00E9 rezervy v t\u00E9to oblasti souvis\u00ED p\u0159edev\u0161\u00EDm s jazykovou bari\u00E9rou u v\u00EDce ne\u017E poloviny respondent\u016F"@cs . "K problematice spokojenosti pacient\u016F z mongolsk\u00E9 minority v nemocnic\u00EDch v \u010Cesk\u00E9 republice" . "K problematice spokojenosti pacient\u016F z mongolsk\u00E9 minority v nemocnic\u00EDch v \u010Cesk\u00E9 republice" . "4" . "RIV/60076658:12110/11:43882529" . . "Mongolian minority; culturally competent care; hospital; satisfaction of patients"@en . "O\u0161etrovate\u013Estvo a p\u00F4rodn\u00E1 asistencia" . . "Veisov\u00E1, V\u011Bra" . . "IX." . "RIV/60076658:12110/11:43882529!RIV12-MZ0-12110___" . .