. "[86FB52DE29F4]" . . "2" . "Z(MPS4577300901)" . "Havl\u00EDkov\u00E1, Jana" . "Implementation of Active User Principle: Learning form the Czech Social Services Reform"@en . "Implementation of Active User Principle: Learning form the Czech Social Services Reform" . . "US - Spojen\u00E9 st\u00E1ty americk\u00E9" . "000288259300006" . . . . "Journal of Social Services Research" . "Implementation of Active User Principle: Learning form the Czech Social Services Reform"@en . "active user principle; Czech service implementation; shelter facilities; social reform"@en . "RIV/45773009:_____/11:#0000563!RIV12-MPS-45773009" . . "2"^^ . "Implementation of Active User Principle: Learning form the Czech Social Services Reform" . . "2"^^ . "0148-8376" . "37" . . . . . "RIV/45773009:_____/11:#0000563" . "The active user principle introduced in Czech social services by the new Act on Social Services (2007) was expected to induce change of the prevalent paternalistic nature of social service provision. This study examines the relationship between clients and social services workers in social service facilities designed for people without shelter. From 2001 to 2008, instrumental case studies were examined from three different shelter facilities using qualitative interviews (with 17 members of staff) and document analysis. The findings indicated that neither the frontline workers nor the managers could always understand how to implement this principle. Response patterns and the effect it had on recipients are examined. These findings imply that such a profound change needs to be supported with proper explanation, professional training and practical application skills. Directions for further application and future research are suggested." . "Hub\u00EDkov\u00E1, Olga" . . . . "203812" . . "The active user principle introduced in Czech social services by the new Act on Social Services (2007) was expected to induce change of the prevalent paternalistic nature of social service provision. This study examines the relationship between clients and social services workers in social service facilities designed for people without shelter. From 2001 to 2008, instrumental case studies were examined from three different shelter facilities using qualitative interviews (with 17 members of staff) and document analysis. The findings indicated that neither the frontline workers nor the managers could always understand how to implement this principle. Response patterns and the effect it had on recipients are examined. These findings imply that such a profound change needs to be supported with proper explanation, professional training and practical application skills. Directions for further application and future research are suggested."@en . . . "17"^^ .