"Stavanger" . "2007-06-25+02:00"^^ . "Influence of Customers Behaviour on Passenger Car Warranty Cost" . "1"^^ . "Influence of Customers Behaviour on Passenger Car Warranty Cost"@en . "Vliv chov\u00E1n\u00ED z\u00E1kazn\u00EDk\u016F na z\u00E1ru\u010Dn\u00ED n\u00E1klady osobn\u00EDho vozidla"@cs . "Vintr, Michal" . "[ACB8C438D280]" . "426185" . "2"^^ . "26210" . . . . . "Influence of Customers Behaviour on Passenger Car Warranty Cost" . . "This article deals with an estimate of warranty costs for a passenger car that is based on results of a research of behaviour of the customers. The included procedure is applicable for an initial estimate of warranty costs or analysis regarding the extent of two-dimensional warranty to be provided. Possibilities of practical use of the proposed method are demonstrated on an example of estimate of warranty costs of a lower medium class passenger car manufactured in the Czech Republic. Within this project, several hundreds of users of appropriate type of a car were interviewed to identify an average mileage done by the car during one year of operation. The results of survey were assessed statistically and used for an analysis of an influence of changes of basic parameters of the warranty (guaranteed calendar time of use and guaranteed time of operation) on the level of warranty costs." . . . "Proceedings of the European Safety and Reliability Conference 2007 (ESREL 2007)" . "S" . "Influence of Customers Behaviour on Passenger Car Warranty Cost"@en . "RIV/00216305:26210/07:PU68312!RIV08-MSM-26210___" . . . "Two-dimensional Warranty, Warranty Period, Vehicle, Estimation"@en . "RIV/00216305:26210/07:PU68312" . "This article deals with an estimate of warranty costs for a passenger car that is based on results of a research of behaviour of the customers. The included procedure is applicable for an initial estimate of warranty costs or analysis regarding the extent of two-dimensional warranty to be provided. Possibilities of practical use of the proposed method are demonstrated on an example of estimate of warranty costs of a lower medium class passenger car manufactured in the Czech Republic. Within this project, several hundreds of users of appropriate type of a car were interviewed to identify an average mileage done by the car during one year of operation. The results of survey were assessed statistically and used for an analysis of an influence of changes of basic parameters of the warranty (guaranteed calendar time of use and guaranteed time of operation) on the level of warranty costs."@en . "978-0-415-44786-7" . . "Taylor & Francis Group" . . . . "2173-2178" . . "\u010Cl\u00E1nek se zab\u00FDv\u00E1 odhadem z\u00E1ru\u010Dn\u00EDch n\u00E1klad\u016F u osobn\u00EDho vozidla, kter\u00FD je zalo\u017Een na pr\u016Fzkumu chov\u00E1n\u00ED z\u00E1kazn\u00EDk\u016F. V \u010Dl\u00E1nku popsan\u00FD postup je pou\u017Eiteln\u00FD pro po\u010D\u00E1te\u010Dn\u00ED odhady z\u00E1ru\u010Dn\u00EDch n\u00E1klad\u016F nebo pro anal\u00FDzu rozsahu z\u00E1ruky, pokud bude poskytnuta dvourozm\u011Brn\u00E1 z\u00E1ruka. Mo\u017Enosti praktick\u00E9ho pou\u017Eit\u00ED navr\u017Een\u00E9 metody jsou demonstrov\u00E1ny na p\u0159\u00EDkladu odhadu z\u00E1ru\u010Dn\u00EDch n\u00E1klad\u016F u osobn\u00EDho automobilu ni\u017E\u0161\u00ED st\u0159edn\u00ED t\u0159\u00EDdy vyr\u00E1b\u011Bn\u00E9ho v \u010CR. Za \u00FA\u010Delem zji\u0161t\u011Bn\u00ED pr\u016Fm\u011Brn\u00E9ho po\u010Dtu najet\u00FDch kilometr\u016F za jeden rok pou\u017E\u00EDv\u00E1n\u00ED bylo v r\u00E1mci \u0159e\u0161en\u00ED probl\u00E9mu dot\u00E1z\u00E1no n\u011Bkolik stovek u\u017Eivatel\u016F uveden\u00E9ho typu vozu. V\u00FDsledky pr\u016Fzkumu byly statisticky zpracov\u00E1ny a pou\u017Eity pro anal\u00FDzu vlivu zm\u011Bn z\u00E1kladn\u00EDch parametr\u016F z\u00E1ruky (garantovan\u00E9 kalend\u00E1\u0159n\u00ED doby pou\u017E\u00EDv\u00E1n\u00ED a garantovan\u00E9 doby provozu) na \u00FArove\u0148 z\u00E1ru\u010Dn\u00EDch n\u00E1klad\u016F."@cs . "6"^^ . "Vintr, Zden\u011Bk" . "Vliv chov\u00E1n\u00ED z\u00E1kazn\u00EDk\u016F na z\u00E1ru\u010Dn\u00ED n\u00E1klady osobn\u00EDho vozidla"@cs . . "London, GB" . .