. . "Dopravn\u00ED fakulta jana Pernera" . "38-43" . "[CBB50865C8D8]" . . . "V p\u0159\u00EDsp\u011Bvkou jsou analyzov\u00E1ny vstupy a v\u00FDstupy zvolen\u00E9ho procesu p\u0159epravn\u00ED slu\u017Eby. Jako riziko p\u0159i poskytov\u00E1n\u00ED p\u0159epravn\u00ED slu\u017Eby jsou pova\u017Eov\u00E1ny: strategick\u00E9 rziiko, obchon\u00ED a provozn\u00ED riziko." . "Kvalita dopravn\u00EDch a p\u0159epravn\u00EDch proces\u016F a slu\u017Eeb" . . "6"^^ . "In the article there are analysed inputs and outputs of chosen transportation service process. As a liability of transportation service offering there are considered strategic risk, business and operating risk."@en . . "0"^^ . "process inputs and outputs, process risks, added value"@en . "1"^^ . "0"^^ . . "2001-05-15+02:00"^^ . "Melichar, Vlatimil" . "1"^^ . "Z(MSM 255100001)" . . "Proces poskytov\u00E1n\u00ED kvalitn\u00ED p\u0159epravn\u00ED slu\u017Eby v m\u011Bstsk\u00E9 ve\u0159ejn\u00E9 osobn\u00ED doprav\u011B a jeho p\u0159\u00EDsp\u011Bvek k p\u0159idan\u00E9 hodnot\u011B pro z\u00E1kazn\u00EDka" . "Proces poskytov\u00E1n\u00ED kvalitn\u00ED p\u0159epravn\u00ED slu\u017Eby v m\u011Bstsk\u00E9 ve\u0159ejn\u00E9 osobn\u00ED doprav\u011B a jeho p\u0159\u00EDsp\u011Bvek k p\u0159idan\u00E9 hodnot\u011B pro z\u00E1kazn\u00EDka" . "The process of offering of top transportation service in urban public transport and its contribution to added value for a customer."@en . "RIV/00216275:25510/01:00000027!RIV/2002/MSM/255102/N" . . . . "Proces poskytov\u00E1n\u00ED kvalitn\u00ED p\u0159epravn\u00ED slu\u017Eby v m\u011Bstsk\u00E9 ve\u0159ejn\u00E9 osobn\u00ED doprav\u011B a jeho p\u0159\u00EDsp\u011Bvek k p\u0159idan\u00E9 hodnot\u011B pro z\u00E1kazn\u00EDka"@cs . "80-7194-342-8" . "Proces poskytov\u00E1n\u00ED kvalitn\u00ED p\u0159epravn\u00ED slu\u017Eby v m\u011Bstsk\u00E9 ve\u0159ejn\u00E9 osobn\u00ED doprav\u011B a jeho p\u0159\u00EDsp\u011Bvek k p\u0159idan\u00E9 hodnot\u011B pro z\u00E1kazn\u00EDka"@cs . "693125" . . . "RIV/00216275:25510/01:00000027" . "25510" . "The process of offering of top transportation service in urban public transport and its contribution to added value for a customer."@en . "Pardubice" . . . . "Pardubice" .