"\u0160pa\u010Dek, David" . "2"^^ . "Measurement of the content of clients with a services, which are produced by a public authority, is a key measurement for assesment of the quality of the authority. This paper concludes main findings of a survey on South Moravia authority."@en . "2"^^ . . "M\u011B\u0159en\u00ED spokojenosti klient\u016F jako sou\u010D\u00E1st \u0159\u00EDzen\u00ED kvality v organizaci ve\u0159ejn\u00E9 spr\u00E1vy" . . "Management; public administration; quality proceedings; content of clients"@en . "85-93" . "Surveying of a content of clients as a part of the quality proceedings in public authority"@en . . . . "M\u011B\u0159en\u00ED spokojenosti klient\u016F jako sou\u010D\u00E1st \u0159\u00EDzen\u00ED kvality v organizaci ve\u0159ejn\u00E9 spr\u00E1vy"@cs . "Management \u00FAzemn\u00ED samospr\u00E1vy" . "484922" . . "RIV/00216224:_____/06:XX:X0005!RIV06-MMR-00216224" . . . "M\u00EDra spokojenosti klient\u016F se slu\u017Ebami, kter\u00E9 jsou jim \u00FA\u0159adem poskytov\u00E1ny, je jedn\u00EDm z ukazatel\u016F, podle kter\u00FDch je t\u0159eba posuzovat kvalitu \u010Dinnosti \u00FA\u0159adu, a to ukazatelem v mnoh\u00E9m kl\u00ED\u010Dov\u00FDm. P\u0159\u00EDsp\u011Bvek shrnuje hlavn\u00ED v\u00FDsledky pr\u016Fzkum\u016F spokojenosti klient\u016F Krajsk\u00E9ho \u00FA\u0159adu Jihomoravsk\u00E9ho kraje, kter\u00FD byl proveden ve spolupr\u00E1ci s pracovn\u00EDky ESF MU v prosinci 2005."@cs . "M\u00EDra spokojenosti klient\u016F se slu\u017Ebami, kter\u00E9 jsou jim \u00FA\u0159adem poskytov\u00E1ny, je jedn\u00EDm z ukazatel\u016F, podle kter\u00FDch je t\u0159eba posuzovat kvalitu \u010Dinnosti \u00FA\u0159adu, a to ukazatelem v mnoh\u00E9m kl\u00ED\u010Dov\u00FDm. P\u0159\u00EDsp\u011Bvek shrnuje hlavn\u00ED v\u00FDsledky pr\u016Fzkum\u016F spokojenosti klient\u016F Krajsk\u00E9ho \u00FA\u0159adu Jihomoravsk\u00E9ho kraje, kter\u00FD byl proveden ve spolupr\u00E1ci s pracovn\u00EDky ESF MU v prosinci 2005." . "Surveying of a content of clients as a part of the quality proceedings in public authority"@en . "Masarykova Universita" . . . . "2006-01-01+01:00"^^ . "M\u011B\u0159en\u00ED spokojenosti klient\u016F jako sou\u010D\u00E1st \u0159\u00EDzen\u00ED kvality v organizaci ve\u0159ejn\u00E9 spr\u00E1vy" . . . "9"^^ . "80-210-3957-4" . "M\u011B\u0159en\u00ED spokojenosti klient\u016F jako sou\u010D\u00E1st \u0159\u00EDzen\u00ED kvality v organizaci ve\u0159ejn\u00E9 spr\u00E1vy"@cs . "P(WB-11-05)" . "RIV/00216224:_____/06:XX:X0005" . "Brno" . "Brno" . "[C51B8457E39F]" . "Luk\u00E1\u0161ov\u00E1, R\u016F\u017Eena" . . . . . .