"RIV/00216224:14560/14:00073943" . . "Matera, It\u00E1lie" . "Relationship between knowledge management and effectiveness of reverse flows management" . . "2280-787X" . "Institute of Knowledge Asset Management (IKAM) Arts for Business Institute University of Basilicata" . "The paper explores the relationship between three constructs: customer orientation of reverse logistics, knowledge management and effectiveness of reverse logistics. Reverse logistics is generally seen as an instrument for sustainable development due to its ambition to minimize the extent of waste \u201Cgenerated\u201D in supply chains. The role of knowledge management is investigated in this field. The explorative research is based on primary data that were collected through personal interviews with representatives of 162 companies operating on the Czech market. The majority of presented findings are based on subjective statements of informants due to the fact that many questions asked for the data that companies don\u2019t measure, collect and reprocess. Majority of the questions were constructed as scales; the data were reprocessed by means of uni-, bi-, and multivariate statistical analysis."@en . . "2014-06-11+02:00"^^ . . "Relationship between knowledge management and effectiveness of reverse flows management"@en . . "Matera" . "IFKAD 2014 9th International Forum on Knowledge Asset Dynamics - Knowledge and Management Models for Sustainable Growth" . . "1"^^ . "P(GA13-14704S)" . . "1"^^ . "9788896687048" . "14560" . . "\u0160kapa, Radoslav" . . . . "Relationship between knowledge management and effectiveness of reverse flows management" . . . . "[7C2DD7F5B142]" . . "15"^^ . . "Relationship between knowledge management and effectiveness of reverse flows management"@en . "reverse logistics; waste management; knowledge management; empirical research"@en . . "RIV/00216224:14560/14:00073943!RIV15-GA0-14560___" . "42026" . "The paper explores the relationship between three constructs: customer orientation of reverse logistics, knowledge management and effectiveness of reverse logistics. Reverse logistics is generally seen as an instrument for sustainable development due to its ambition to minimize the extent of waste \u201Cgenerated\u201D in supply chains. The role of knowledge management is investigated in this field. The explorative research is based on primary data that were collected through personal interviews with representatives of 162 companies operating on the Czech market. The majority of presented findings are based on subjective statements of informants due to the fact that many questions asked for the data that companies don\u2019t measure, collect and reprocess. Majority of the questions were constructed as scales; the data were reprocessed by means of uni-, bi-, and multivariate statistical analysis." .