"Communication as an quality-instrument of public administrations services"@en . "2004-01-01+01:00"^^ . "330-332" . "\u0160karabelov\u00E1, Simona" . "14560" . "Pro hled\u00E1n\u00ED cesty ke spokojenosti ve\u0159ejnosti s fungov\u00E1n\u00EDm ve\u0159ejn\u00E9 spr\u00E1vy slou\u017E\u00ED jako z\u00E1kladn\u00ED prost\u0159edek komunikace. T\u011B\u017Ei\u0161t\u011B ve\u0159ejn\u00E9 spr\u00E1vy le\u017E\u00ED toti\u017E pr\u00E1v\u011B v poskytov\u00E1n\u00ED kvalitn\u00EDch a efektivn\u00EDch ve\u0159ejn\u00FDch slu\u017Eeb. Aby bylo mo\u017En\u00E9 dos\u00E1hnout po\u017Eadovan\u00E9 \u00FArovn\u011B ve\u0159ejn\u00FDch slu\u017Eeb, je pot\u0159eba nav\u00E1zat oboustrann\u00FD vztah mezi ve\u0159ejnou spr\u00E1vou a ob\u010Dany, kter\u00FD by zaji\u0161\u0165oval p\u0159esun informac\u00ED v\u010Detn\u011B kontroly \u00FA\u010Delnosti a \u00FA\u010Dinnosti takov\u00FDchto \u010Dinnost\u00ED. Poskytov\u00E1n\u00ED kvalitn\u00EDch a vy\u017E\u00E1dan\u00FDch slu\u017Eeb se odv\u00EDj\u00ED od \u00FArovn\u011B komunikace, kterou lze proto pova\u017Eovat za n\u00E1stroj kvality slu\u017Eeb poskytovan\u00FDch ve\u0159ejnou spr\u00E1vou."@cs . "Communication is used as a prime means for the search of way to the satisfaction of public with an operation of the public administration. The focus of public administration rests with the offering of quality and efficient public services.Thats why we can understand the communication as an quality-instrument of services, that are offered by public administration."@en . . "Univerzita Pardubice" . "RIV/00216224:14560/04:00010347" . "[1C6EAFEBB250]" . . "communication; public adminstration; quality; public service"@en . . . "570423" . . "RIV/00216224:14560/04:00010347!RIV08-MSM-14560___" . "3"^^ . . "Komunikace jako n\u00E1stroj kvality slu\u017Eeb poskytovan\u00FDch ve\u0159ejnou spr\u00E1vou" . "Komunikace jako n\u00E1stroj kvality slu\u017Eeb poskytovan\u00FDch ve\u0159ejnou spr\u00E1vou" . "Z(MSM 145600001)" . "80-7194-684-2" . . "L\u00E1zn\u011B Bohdane\u010D" . "1"^^ . . "Komunikace jako n\u00E1stroj kvality slu\u017Eeb poskytovan\u00FDch ve\u0159ejnou spr\u00E1vou"@cs . "Communication as an quality-instrument of public administrations services"@en . "Public Adminstration 2004" . . "Komunikace jako n\u00E1stroj kvality slu\u017Eeb poskytovan\u00FDch ve\u0159ejnou spr\u00E1vou"@cs . . . . . . . "1"^^ . . "Pardubice" . . "Pro hled\u00E1n\u00ED cesty ke spokojenosti ve\u0159ejnosti s fungov\u00E1n\u00EDm ve\u0159ejn\u00E9 spr\u00E1vy slou\u017E\u00ED jako z\u00E1kladn\u00ED prost\u0159edek komunikace. T\u011B\u017Ei\u0161t\u011B ve\u0159ejn\u00E9 spr\u00E1vy le\u017E\u00ED toti\u017E pr\u00E1v\u011B v poskytov\u00E1n\u00ED kvalitn\u00EDch a efektivn\u00EDch ve\u0159ejn\u00FDch slu\u017Eeb. Aby bylo mo\u017En\u00E9 dos\u00E1hnout po\u017Eadovan\u00E9 \u00FArovn\u011B ve\u0159ejn\u00FDch slu\u017Eeb, je pot\u0159eba nav\u00E1zat oboustrann\u00FD vztah mezi ve\u0159ejnou spr\u00E1vou a ob\u010Dany, kter\u00FD by zaji\u0161\u0165oval p\u0159esun informac\u00ED v\u010Detn\u011B kontroly \u00FA\u010Delnosti a \u00FA\u010Dinnosti takov\u00FDchto \u010Dinnost\u00ED. Poskytov\u00E1n\u00ED kvalitn\u00EDch a vy\u017E\u00E1dan\u00FDch slu\u017Eeb se odv\u00EDj\u00ED od \u00FArovn\u011B komunikace, kterou lze proto pova\u017Eovat za n\u00E1stroj kvality slu\u017Eeb poskytovan\u00FDch ve\u0159ejnou spr\u00E1vou." .