This HTML5 document contains 44 embedded RDF statements represented using HTML+Microdata notation.

The embedded RDF content will be recognized by any processor of HTML5 Microdata.

Namespace Prefixes

PrefixIRI
n6http://linked.opendata.cz/ontology/domain/vavai/riv/typAkce/
dctermshttp://purl.org/dc/terms/
n20http://localhost/temp/predkladatel/
n13http://purl.org/net/nknouf/ns/bibtex#
n18http://linked.opendata.cz/resource/domain/vavai/riv/tvurce/
n4http://linked.opendata.cz/resource/domain/vavai/vysledek/RIV%2F61989100%3A27510%2F03%3A00007410%21RIV%2F2004%2FMSM%2F275104%2FN/
n21http://linked.opendata.cz/ontology/domain/vavai/
n14https://schema.org/
n7http://linked.opendata.cz/resource/domain/vavai/zamer/
shttp://schema.org/
skoshttp://www.w3.org/2004/02/skos/core#
n3http://linked.opendata.cz/ontology/domain/vavai/riv/
n2http://linked.opendata.cz/resource/domain/vavai/vysledek/
rdfhttp://www.w3.org/1999/02/22-rdf-syntax-ns#
n5http://linked.opendata.cz/ontology/domain/vavai/riv/klicoveSlovo/
n8http://linked.opendata.cz/ontology/domain/vavai/riv/duvernostUdaju/
xsdhhttp://www.w3.org/2001/XMLSchema#
n16http://linked.opendata.cz/ontology/domain/vavai/riv/jazykVysledku/
n11http://linked.opendata.cz/ontology/domain/vavai/riv/aktivita/
n19http://linked.opendata.cz/ontology/domain/vavai/riv/obor/
n17http://linked.opendata.cz/ontology/domain/vavai/riv/druhVysledku/
n15http://reference.data.gov.uk/id/gregorian-year/

Statements

Subject Item
n2:RIV%2F61989100%3A27510%2F03%3A00007410%21RIV%2F2004%2FMSM%2F275104%2FN
rdf:type
skos:Concept n21:Vysledek
dcterms:description
This article contains the process mapping and describes rules of his implementation. It is path of reengineering of processes in the public administration. Re-engineering of processes is for management all the time %22white-hot%22 conception. The problem of his loading consist, that much management don't appreciated, that everything what located in organization is determination of processes. This article contains the process mapping and describes rules of his implementation. It is path of reengineering of processes in the public administration. Re-engineering of processes is for management all the time %22white-hot%22 conception. The problem of his loading consist, that much management don't appreciated, that everything what located in organization is determination of processes.
dcterms:title
Experience from using process analyses in call centre Experience from using process analyses in call centre
skos:prefLabel
Experience from using process analyses in call centre Experience from using process analyses in call centre
skos:notation
RIV/61989100:27510/03:00007410!RIV/2004/MSM/275104/N
n3:strany
221-226
n3:aktivita
n11:Z
n3:aktivity
Z(MSM 275100015)
n3:dodaniDat
n15:2004
n3:domaciTvurceVysledku
n18:6271111
n3:druhVysledku
n17:D
n3:duvernostUdaju
n8:S
n3:entitaPredkladatele
n4:predkladatel
n3:idSjednocenehoVysledku
606668
n3:idVysledku
RIV/61989100:27510/03:00007410
n3:jazykVysledku
n16:eng
n3:klicovaSlova
Process analysis, process model, workflow, Business Process Re-engineering, call centre
n3:klicoveSlovo
n5:Business%20Process%20Re-engineering n5:workflow n5:Process%20analysis n5:process%20model n5:call%20centre
n3:kontrolniKodProRIV
[37471DA286A7]
n3:mistoKonaniAkce
Horní Bečva
n3:mistoVydani
Ostrava
n3:nazevZdroje
Strategic management and its support by information systems
n3:obor
n19:AE
n3:pocetDomacichTvurcuVysledku
1
n3:pocetTvurcuVysledku
1
n3:pocetUcastnikuAkce
0
n3:pocetZahranicnichUcastnikuAkce
0
n3:rokUplatneniVysledku
n15:2003
n3:tvurceVysledku
Vlček, Pavel
n3:typAkce
n6:EUR
n3:zahajeniAkce
2003-09-03+02:00
n3:zamer
n7:MSM%20275100015
s:numberOfPages
6
n13:hasPublisher
Vysoká škola báňská - Technická univerzita Ostrava
n14:isbn
80-248-0405-0
n20:organizacniJednotka
27510