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Statements

Subject Item
n2:RIV%2F61384399%3A31130%2F13%3A00043043%21RIV14-MSM-31130___
rdf:type
n9:Vysledek skos:Concept
rdfs:seeAlso
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dcterms:description
Main topics of the document: CRM; customer-centric approach; customer-oriented approach; SME; financial performance; ROA; ROS; customers Main topics of the document: CRM; customer-centric approach; customer-oriented approach; SME; financial performance; ROA; ROS; customers
dcterms:title
The Impact of the Customer Relationship Management on a Company's Financial Performance The Impact of the Customer Relationship Management on a Company's Financial Performance
skos:prefLabel
The Impact of the Customer Relationship Management on a Company's Financial Performance The Impact of the Customer Relationship Management on a Company's Financial Performance
skos:notation
RIV/61384399:31130/13:00043043!RIV14-MSM-31130___
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n4:idSjednocenehoVysledku
79062
n4:idVysledku
RIV/61384399:31130/13:00043043
n4:jazykVysledku
n14:eng
n4:klicovaSlova
CRM; customer-centric approach; customer-oriented approach; SME; financial performance; ROA; ROS; customers
n4:klicoveSlovo
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n4:kontrolniKodProRIV
[13AB55246E8A]
n4:mistoKonaniAkce
Klagenfurt
n4:mistoVydani
Klagenfurt
n4:nazevZdroje
The Proceedings of The 9th European Conference on Management Leadership and Governance Klagenfurt, Austria ECMLG 2013 14-15 November 2013
n4:obor
n18:AE
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2
n4:pocetTvurcuVysledku
2
n4:rokUplatneniVysledku
n22:2013
n4:tvurceVysledku
Jiřinová, Kateřina Koliš, Karel
n4:typAkce
n19:WRD
n4:zahajeniAkce
2013-11-14+01:00
s:issn
2048-9021
s:numberOfPages
7
n11:hasPublisher
ACPI, UK
n6:isbn
978-1-909507-86-9
n21:organizacniJednotka
31130