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Statements

Subject Item
n2:RIV%2F26867184%3A_____%2F13%3A015%21RIV14-GA0-26867184
rdf:type
n3:Vysledek skos:Concept
dcterms:description
Mathematical approaches of the calculation of quality evaluation of the systems involving human factors do not reflect a significant feature of the processed data - their natural vagueness. The appropriate theoretical background for the formalization of data vagueness is the fuzzy set and fuzzy logic theory. In this paper, these approaches are presented and applied to one of the key performance indicators of customer perspective within the approach of Balanced Scorecard. Mathematical approaches of the calculation of quality evaluation of the systems involving human factors do not reflect a significant feature of the processed data - their natural vagueness. The appropriate theoretical background for the formalization of data vagueness is the fuzzy set and fuzzy logic theory. In this paper, these approaches are presented and applied to one of the key performance indicators of customer perspective within the approach of Balanced Scorecard.
dcterms:title
Fuzzy Approaches Applied Into Balanced Scorecard Customer Perspective Fuzzy Approaches Applied Into Balanced Scorecard Customer Perspective
skos:prefLabel
Fuzzy Approaches Applied Into Balanced Scorecard Customer Perspective Fuzzy Approaches Applied Into Balanced Scorecard Customer Perspective
skos:notation
RIV/26867184:_____/13:015!RIV14-GA0-26867184
n3:predkladatel
n5:ico%3A26867184
n4:aktivita
n17:P
n4:aktivity
P(GAP403/12/1811)
n4:dodaniDat
n16:2014
n4:domaciTvurceVysledku
n14:2259710 n14:6808980
n4:druhVysledku
n11:D
n4:duvernostUdaju
n18:S
n4:entitaPredkladatele
n21:predkladatel
n4:idSjednocenehoVysledku
76074
n4:idVysledku
RIV/26867184:_____/13:015
n4:jazykVysledku
n10:eng
n4:klicovaSlova
Balanced Scorecard method, customer perspective, vagueness, fuzzy logic, fuzzy number, fuzzy arithmetic
n4:klicoveSlovo
n7:vagueness n7:Balanced%20Scorecard%20method n7:fuzzy%20arithmetic n7:customer%20perspective n7:fuzzy%20logic n7:fuzzy%20number
n4:kontrolniKodProRIV
[CA09215B7603]
n4:mistoKonaniAkce
Čína
n4:mistoVydani
Čína
n4:nazevEdiceCisloSvazku
ICAICTE2013
n4:nazevZdroje
International Conference on Advanced Information and Communication Technology for Education (ICAICTE2013)
n4:obor
n13:AH
n4:pocetDomacichTvurcuVysledku
2
n4:pocetTvurcuVysledku
2
n4:projekt
n15:GAP403%2F12%2F1811
n4:rokUplatneniVysledku
n16:2013
n4:tvurceVysledku
Menšík, Michal Pokorný, Miroslav
n4:typAkce
n8:WRD
n4:zahajeniAkce
2013-09-22+02:00
s:numberOfPages
10
n19:hasPublisher
Atlantis Press
n6:isbn
978-80-85823-61-5