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Statements

Subject Item

n2:RIV%2F00216224%3A14560%2F11%3A00074578%21RIV15-MSM-14560___

rdf:type

skos:Concept n15:Vysledek

dcterms:description

This article analyzes perception of quality as a factor of performance of companies operating in the tourism industry. The introduction defines business performance and quality with a focus on tourism companies. A synthesis of findings from empirical studies conducted abroad follows, and is focused on the determinants of performance of a company (success), including the quality management which emerged as one of the important factors, and so these findings justify the importance of quality management in business practice. The aim of this article is to find the perception of quality and emphasis on the quality management of tourism companies in the Czech Republic. To identify the specific characteristics of quality perception and management in this sector, comparative analysis of questionnaire results, and results of a financial analysis of companies from various sectors of the Czech economy, with emphasis on tourism, has been used. This article analyzes perception of quality as a factor of performance of companies operating in the tourism industry. The introduction defines business performance and quality with a focus on tourism companies. A synthesis of findings from empirical studies conducted abroad follows, and is focused on the determinants of performance of a company (success), including the quality management which emerged as one of the important factors, and so these findings justify the importance of quality management in business practice. The aim of this article is to find the perception of quality and emphasis on the quality management of tourism companies in the Czech Republic. To identify the specific characteristics of quality perception and management in this sector, comparative analysis of questionnaire results, and results of a financial analysis of companies from various sectors of the Czech economy, with emphasis on tourism, has been used.

dcterms:title

Relationship between Quality and Performance: Tourism Companies in the Czech Republic Relationship between Quality and Performance: Tourism Companies in the Czech Republic

skos:prefLabel

Relationship between Quality and Performance: Tourism Companies in the Czech Republic Relationship between Quality and Performance: Tourism Companies in the Czech Republic

skos:notation

RIV/00216224:14560/11:00074578!RIV15-MSM-14560___

n3:aktivita

n17:I n17:S

n3:aktivity

I, S

n3:cisloPeriodika

4

n3:dodaniDat

n7:2015

n3:domaciTvurceVysledku

n6:7637349 n6:9136037 n6:6124623 n6:3985997

n3:druhVysledku

n16:J

n3:duvernostUdaju

n14:S

n3:entitaPredkladatele

n12:predkladatel

n3:idSjednocenehoVysledku

164837

n3:idVysledku

RIV/00216224:14560/11:00074578

n3:jazykVysledku

n4:eng

n3:klicovaSlova

quality - financial analysis - competitiveness

n3:klicoveSlovo

n11:quality

n3:kodStatuVydavatele

CZ - Česká republika

n3:kontrolniKodProRIV

[96332863911B]

n3:nazevZdroje

Národohospodářský obzor – Review of Economic Perspectives

n3:obor

n13:AH

n3:pocetDomacichTvurcuVysledku

4

n3:pocetTvurcuVysledku

4

n3:rokUplatneniVysledku

n7:2011

n3:svazekPeriodika

Vol. 11

n3:tvurceVysledku

Špalek, Jiří Štamfestová, Petra Suchánek, Petr Sedláček, Milan

s:issn

1213-2446

s:numberOfPages

28

n10:organizacniJednotka

14560