About: The impact of visitor segments on the perception of the quality of the product of accommodation establishments

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rdf:type	skos:Concept http://linked.opendata.cz/ontology/domain/vavai/Vysledek
Description	The aim of the paper is to evaluate diff erences in the quality perception among particular segments of demand. Data for analysis were collected by means of the questionnaire survey among clients of accommodation establishments. The research in accommodation establishments succeeded to identify four factors of the perception of quality of services provided in those establishments, when only accommodation and catering services were taken into consideration. Age appeared to be an important criterion for the evaluation the of the quality of off ered services as the diff erences in the quality perception among particular age groups were proved for three of four identifi ed factors of the quality perception. The factors are as follows: %22environment of the accommodation establishment%22, %22hygiene in accommodation establishment%22, %22service in the catering part of the establishment” and %22quality of the meals%22. The aim of the paper is to evaluate diff erences in the quality perception among particular segments of demand. Data for analysis were collected by means of the questionnaire survey among clients of accommodation establishments. The research in accommodation establishments succeeded to identify four factors of the perception of quality of services provided in those establishments, when only accommodation and catering services were taken into consideration. Age appeared to be an important criterion for the evaluation the of the quality of off ered services as the diff erences in the quality perception among particular age groups were proved for three of four identifi ed factors of the quality perception. The factors are as follows: %22environment of the accommodation establishment%22, %22hygiene in accommodation establishment%22, %22service in the catering part of the establishment” and %22quality of the meals%22. (en)
Title	The impact of visitor segments on the perception of the quality of the product of accommodation establishments The impact of visitor segments on the perception of the quality of the product of accommodation establishments (en)
skos:prefLabel	The impact of visitor segments on the perception of the quality of the product of accommodation establishments The impact of visitor segments on the perception of the quality of the product of accommodation establishments (en)
skos:notation	RIV/75081431:_____/12:00000356!RIV14-MSM-75081431
http://linked.open...avai/predkladatel	Vysoká škola technická a ekonomická v Českých Budějovicích
http://linked.open...avai/riv/aktivita	V
http://linked.open...avai/riv/aktivity	V
http://linked.open...iv/cisloPeriodika	7
http://linked.open...vai/riv/dodaniDat	2014
http://linked.open...aciTvurceVysledku	White, Vivian Lee
http://linked.open.../riv/druhVysledku	J - Článek v odborném periodiku
http://linked.open...iv/duvernostUdaju	S - Úplné a pravdivé údaje nepodléhající ochraně podle zvláštních právních předpisů
http://linked.open...titaPredkladatele	Vysoká škola technická a ekonomická v Českých Budějovicích
http://linked.open...dnocenehoVysledku	140728
http://linked.open...ai/riv/idVysledku	RIV/75081431:_____/12:00000356
http://linked.open...riv/jazykVysledku	eng - angličtina
http://linked.open.../riv/klicovaSlova	Quality perception; tourism; accommodation; catering; service (en)
http://linked.open.../riv/klicoveSlovo	catering service tourism accommodation Quality perception
http://linked.open...odStatuVydavatele	CZ - Česká republika
http://linked.open...ontrolniKodProRIV	[99692DE14486]
http://linked.open...i/riv/nazevZdroje	Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunesis
http://linked.open...in/vavai/riv/obor	AE
http://linked.open...ichTvurcuVysledku	1 (xsd:int)
http://linked.open...cetTvurcuVysledku	5 (xsd:int)
http://linked.open...UplatneniVysledku	2012
http://linked.open...v/svazekPeriodika	roč. 60
http://linked.open...iv/tvurceVysledku	Doležalová, Hana Navrátil, Josef Pícha, Kamil Švec, Roman White, Vivian Lee
issn	1211-8516
number of pages	10 (xsd:int)

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