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  • The aim of this paper is to point out the connection of two systems enterprise management, which contribute to increasing their competitiveness. The article provides an overview of basic principles and benefits of quality management system represented by certification to ISO 900X and business process management. Through the results of the research it shows the mangers’ attitude to the mentioned management systems. The purpose of this paper is to discover the synergy effect of simultaneous usage of these both approaches.
  • The aim of this paper is to point out the connection of two systems enterprise management, which contribute to increasing their competitiveness. The article provides an overview of basic principles and benefits of quality management system represented by certification to ISO 900X and business process management. Through the results of the research it shows the mangers’ attitude to the mentioned management systems. The purpose of this paper is to discover the synergy effect of simultaneous usage of these both approaches. (en)
Title
  • Business Process Management versus Quality Management System
  • Business Process Management versus Quality Management System (en)
skos:prefLabel
  • Business Process Management versus Quality Management System
  • Business Process Management versus Quality Management System (en)
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  • RIV/70883521:28120/12:43868046!RIV13-MSM-28120___
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  • 125730
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  • RIV/70883521:28120/12:43868046
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  • ISO International Standards; Quality Management System; Business Process Management (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [02D4A79ED820]
http://linked.open...v/mistoKonaniAkce
  • virtuální konference
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  • Žilina
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  • Proceedings of the Electronic International Interdisciplinary Conference 2012
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http://linked.open...UplatneniVysledku
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  • Hájková, Michaela
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
issn
  • 1338-7871
number of pages
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  • EDIS - vydavateľstvo Žilinskej univerzity
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  • 978-80-554-0551-3
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  • 28120
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