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| rdf:type
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| Description
| - Aim of the article was to examine the relationship between the bank employees in Slovakia and the employers, their relationship to the clients, evaluation of their own productivity and the change of the attitude during the crisis. Attitudes of bank employees were investigated in a questionnaire survey and obtained results were verified by structured interviews. The research was conducted in two stages, in 2008 on a sample of 49 respondents and in 2012 on a sample of 116 respondents. Research results were confronted by those of 23 bank managers who have been working in headquarters of Slovak banks through structured interviews (in 2012 there were 13 interviews and there were 10 interviews in 2008). The change of attitudes of bank employees was statistically evaluated by the test of conformity of two units. The research indicates that employees of banks in Slovakia are not sufficiently loyal to the bank they work for. In 2012, the number of employees who have been proud of their bank in comparison to 2008 has decreased significantly. The crisis brought about deterioration in relation to employee acceptance of client needs. To meet needs of the client's interest has decreased significantly in 2012 compared to 2008. When comparing the year 2008 to 2012, in 2012 the number of respondents who pointed to their own weaknesses in their productivity has increased and the number of respondents who stated the productivity provision on the level of 20% has increased, too.
- Aim of the article was to examine the relationship between the bank employees in Slovakia and the employers, their relationship to the clients, evaluation of their own productivity and the change of the attitude during the crisis. Attitudes of bank employees were investigated in a questionnaire survey and obtained results were verified by structured interviews. The research was conducted in two stages, in 2008 on a sample of 49 respondents and in 2012 on a sample of 116 respondents. Research results were confronted by those of 23 bank managers who have been working in headquarters of Slovak banks through structured interviews (in 2012 there were 13 interviews and there were 10 interviews in 2008). The change of attitudes of bank employees was statistically evaluated by the test of conformity of two units. The research indicates that employees of banks in Slovakia are not sufficiently loyal to the bank they work for. In 2012, the number of employees who have been proud of their bank in comparison to 2008 has decreased significantly. The crisis brought about deterioration in relation to employee acceptance of client needs. To meet needs of the client's interest has decreased significantly in 2012 compared to 2008. When comparing the year 2008 to 2012, in 2012 the number of respondents who pointed to their own weaknesses in their productivity has increased and the number of respondents who stated the productivity provision on the level of 20% has increased, too. (en)
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| Title
| - Change of selected attitudes of bank employees in Slovakia
- Change of selected attitudes of bank employees in Slovakia (en)
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| skos:prefLabel
| - Change of selected attitudes of bank employees in Slovakia
- Change of selected attitudes of bank employees in Slovakia (en)
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| skos:notation
| - RIV/70883521:28120/12:43867949!RIV13-MSM-28120___
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| http://linked.open...avai/predkladatel
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| http://linked.open...avai/riv/aktivita
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| http://linked.open...avai/riv/aktivity
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| http://linked.open...vai/riv/dodaniDat
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| http://linked.open...aciTvurceVysledku
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| http://linked.open.../riv/druhVysledku
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| http://linked.open...iv/duvernostUdaju
| |
| http://linked.open...titaPredkladatele
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| http://linked.open...dnocenehoVysledku
| |
| http://linked.open...ai/riv/idVysledku
| - RIV/70883521:28120/12:43867949
|
| http://linked.open...riv/jazykVysledku
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| http://linked.open.../riv/klicovaSlova
| - commercial bank, personnel management of commercial bank, bank employee’s attitudes, loyalty, relationship to a customer, performance of bank employees (en)
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| http://linked.open.../riv/klicoveSlovo
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| http://linked.open...ontrolniKodProRIV
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| http://linked.open...v/mistoKonaniAkce
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| http://linked.open...i/riv/mistoVydani
| |
| http://linked.open...i/riv/nazevZdroje
| - Advances in Economics, Risk Management, Political and Law Science
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| http://linked.open...in/vavai/riv/obor
| |
| http://linked.open...ichTvurcuVysledku
| |
| http://linked.open...cetTvurcuVysledku
| |
| http://linked.open...UplatneniVysledku
| |
| http://linked.open...iv/tvurceVysledku
| - Cipovová, Eva
- Belás, Jaroslav
- Klímek, Petr
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| http://linked.open...vavai/riv/typAkce
| |
| http://linked.open.../riv/zahajeniAkce
| |
| issn
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| number of pages
| |
| http://purl.org/ne...btex#hasPublisher
| |
| https://schema.org/isbn
| |
| http://localhost/t...ganizacniJednotka
| |
| is http://linked.open...avai/riv/vysledek
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