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Description
  • This paper describes research about information technologies, which are used in specific non-profit organization ESN Buddy System HK, from the Czech Republic. This organization provides the help for foreign students which are coming to the Czech Republic for study. The main aim of the research was to find the most appropriate system especially for Knowledge Management and Human Resources Management. Because the organization is dealing with high rate of member turnover, these two fields of interest have strong impact on its performance. Chosen systems are described and compared. The satisfaction of organization's members with these systems was measured through the questionnaires. In this paper are also described the principles of technology and business strategy Customer Relationship Management (CRM). On the selected examples are explained ways how non-profit organization can take benefits from CRM technology. Mainly advantages for Fundraising are described too. At the end of this paper are main results and conclusions of the research.
  • This paper describes research about information technologies, which are used in specific non-profit organization ESN Buddy System HK, from the Czech Republic. This organization provides the help for foreign students which are coming to the Czech Republic for study. The main aim of the research was to find the most appropriate system especially for Knowledge Management and Human Resources Management. Because the organization is dealing with high rate of member turnover, these two fields of interest have strong impact on its performance. Chosen systems are described and compared. The satisfaction of organization's members with these systems was measured through the questionnaires. In this paper are also described the principles of technology and business strategy Customer Relationship Management (CRM). On the selected examples are explained ways how non-profit organization can take benefits from CRM technology. Mainly advantages for Fundraising are described too. At the end of this paper are main results and conclusions of the research. (en)
Title
  • Information Technologies Used in People Oriented Organization
  • Information Technologies Used in People Oriented Organization (en)
skos:prefLabel
  • Information Technologies Used in People Oriented Organization
  • Information Technologies Used in People Oriented Organization (en)
skos:notation
  • RIV/62690094:18450/12:50000704!RIV13-MSM-18450___
http://linked.open...avai/predkladatel
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • S
http://linked.open...iv/cisloPeriodika
  • Nov. 2012
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 141810
http://linked.open...ai/riv/idVysledku
  • RIV/62690094:18450/12:50000704
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • Member Turnover; Knowledge Management; Human Resources Management; Fundraising; Customer Relationship Management (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...odStatuVydavatele
  • TR - Turecká republika
http://linked.open...ontrolniKodProRIV
  • [A3C91D2B8089]
http://linked.open...i/riv/nazevZdroje
  • AWER Procedia information technology and computer science
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...v/svazekPeriodika
  • 2/2012
http://linked.open...iv/tvurceVysledku
  • Němeček, Jan
  • Patočková, Leona
issn
  • 2147-5105
number of pages
http://localhost/t...ganizacniJednotka
  • 18450
is http://linked.open...avai/riv/vysledek of
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