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  • The paper deals with the use of econometric methods concern in marketing practice, specifically the use of logistic regression in marketing research. It deals with the customer satisfaction measurement in the pharmacies. Aims of this paper is determine whether the demographic characteristics of customers affect their satisfaction with the pharmacy using logistic regression. Gender customer, gender worker, age of customers and their economic status are listed as demographic factors. The article is also based on the analysis identified and quantified the relationship between gender of customer and gender of worker (pharmacist). The paper includes an explanation of logistic regression, a mathematical formulation of the model. It also includes practical applications in marketing and marketing research. The other section of the paper includes an analysis of data using logistic regression. The analysis will determine factors that affect customer satisfaction, and this effect will be quantified also.
  • The paper deals with the use of econometric methods concern in marketing practice, specifically the use of logistic regression in marketing research. It deals with the customer satisfaction measurement in the pharmacies. Aims of this paper is determine whether the demographic characteristics of customers affect their satisfaction with the pharmacy using logistic regression. Gender customer, gender worker, age of customers and their economic status are listed as demographic factors. The article is also based on the analysis identified and quantified the relationship between gender of customer and gender of worker (pharmacist). The paper includes an explanation of logistic regression, a mathematical formulation of the model. It also includes practical applications in marketing and marketing research. The other section of the paper includes an analysis of data using logistic regression. The analysis will determine factors that affect customer satisfaction, and this effect will be quantified also. (en)
Title
  • An Analysis of the Influences of Demographic Factors on Customer Satisfaction with Using Logistic Regression
  • An Analysis of the Influences of Demographic Factors on Customer Satisfaction with Using Logistic Regression (en)
skos:prefLabel
  • An Analysis of the Influences of Demographic Factors on Customer Satisfaction with Using Logistic Regression
  • An Analysis of the Influences of Demographic Factors on Customer Satisfaction with Using Logistic Regression (en)
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  • RIV/61989100:27510/11:10228279!RIV12-MSM-27510___
http://linked.open...avai/predkladatel
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • S
http://linked.open...iv/cisloPeriodika
  • 1
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
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http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 185409
http://linked.open...ai/riv/idVysledku
  • RIV/61989100:27510/11:10228279
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • pharmacy.; customer satisfaction; marketing research; odds ratio; Logistic regression (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...odStatuVydavatele
  • CZ - Česká republika
http://linked.open...ontrolniKodProRIV
  • [9390A818B72A]
http://linked.open...i/riv/nazevZdroje
  • ECON '11
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...v/svazekPeriodika
  • 19
http://linked.open...iv/tvurceVysledku
  • Valečková, Jana
issn
  • 1803-3865
number of pages
http://localhost/t...ganizacniJednotka
  • 27510
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