About: Reality of the benchmarking at the local government level in Slovakia

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An Entity of Type : http://linked.opendata.cz/ontology/domain/vavai/Vysledek, within Data Space : linked.opendata.cz associated with source document(s)

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rdf:type	skos:Concept http://linked.opendata.cz/ontology/domain/vavai/Vysledek
Description	Outcomes of realized researches in service benchmarking at the local self government level in Slovakia have showed the limited and merely dummy implementation of this method. The local self government bodies express the ambition to introduce the method of benchmarking in performance management. However, this ambition alone is not sufficient for producing the expected results of benchmarking in higher effectiveness and quality in service delivery. The goal of this paper is to confirm the problem of dummy benchmarking implementation in service management at local government level by outcomes of own primary research realized in 141 self government bodies. Analytical part provides selected data trying to face the relatively optimistic account of benchmarking using in service delivery management given by the attitudes of the local authorities’ representatives towards using benchmarking with the outcomes of the service delivery analysis targeted the expected results of benchmarking using – the proper make or buy decision regarding the effectiveness and quality services. This unique approach comparing the original collected survey data on expressed benchmarking using with supplementary data on services delivery enable to cross-check the reality of benchmarking in service delivery management. Outcomes of realized researches in service benchmarking at the local self government level in Slovakia have showed the limited and merely dummy implementation of this method. The local self government bodies express the ambition to introduce the method of benchmarking in performance management. However, this ambition alone is not sufficient for producing the expected results of benchmarking in higher effectiveness and quality in service delivery. The goal of this paper is to confirm the problem of dummy benchmarking implementation in service management at local government level by outcomes of own primary research realized in 141 self government bodies. Analytical part provides selected data trying to face the relatively optimistic account of benchmarking using in service delivery management given by the attitudes of the local authorities’ representatives towards using benchmarking with the outcomes of the service delivery analysis targeted the expected results of benchmarking using – the proper make or buy decision regarding the effectiveness and quality services. This unique approach comparing the original collected survey data on expressed benchmarking using with supplementary data on services delivery enable to cross-check the reality of benchmarking in service delivery management. (en)
Title	Reality of the benchmarking at the local government level in Slovakia Reality of the benchmarking at the local government level in Slovakia (en)
skos:prefLabel	Reality of the benchmarking at the local government level in Slovakia Reality of the benchmarking at the local government level in Slovakia (en)
skos:notation	RIV/61858307:_____/12:#0000049!RIV13-GA0-61858307
http://linked.open...avai/predkladatel	Bankovní institut vysoká škola, a.s.
http://linked.open...avai/riv/aktivita	P
http://linked.open...avai/riv/aktivity	P(GAP403/10/1892)
http://linked.open...iv/cisloPeriodika	2
http://linked.open...vai/riv/dodaniDat	2013
http://linked.open...aciTvurceVysledku	Mikušová-Meričková, Beáta
http://linked.open.../riv/druhVysledku	J - Článek v odborném periodiku
http://linked.open...iv/duvernostUdaju	S - Úplné a pravdivé údaje nepodléhající ochraně podle zvláštních právních předpisů
http://linked.open...titaPredkladatele	Bankovní institut vysoká škola, a.s.
http://linked.open...dnocenehoVysledku	164250
http://linked.open...ai/riv/idVysledku	RIV/61858307:_____/12:#0000049
http://linked.open...riv/jazykVysledku	eng - angličtina
http://linked.open.../riv/klicovaSlova	benchmarking, local government, service, performance, contracting out services, Slovakia (en)
http://linked.open.../riv/klicoveSlovo	Slovakia performance service local government contracting out services benchmarking
http://linked.open...odStatuVydavatele	CZ - Česká republika
http://linked.open...ontrolniKodProRIV	[E8F3D2413B9D]
http://linked.open...i/riv/nazevZdroje	Ekonomická revue. (Central European Review of Economic Issues.)
http://linked.open...in/vavai/riv/obor	AH
http://linked.open...ichTvurcuVysledku	1 (xsd:int)
http://linked.open...cetTvurcuVysledku	1 (xsd:int)
http://linked.open...vavai/riv/projekt	Outsourcing optimalization in public sector
http://linked.open...UplatneniVysledku	2012
http://linked.open...v/svazekPeriodika	XV
http://linked.open...iv/tvurceVysledku	Mikušová-Meričková, Beáta
issn	1212-3951
number of pages	9 (xsd:int)

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