About: The Key Strategic Customer Benefits Leading to Strengthening of Relations with Customers in the Chemical Industry

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rdf:type	skos:Concept http://linked.opendata.cz/ontology/domain/vavai/Vysledek
Description	Creation and enhancement of the value for customers on the basis of cooperation of the value network entities requires continuous research to find out what attributes of the value for customers make the customers buy repeatedly and increase their loyalty to the supplier of raw materials. The thing is that these strategic benefits as components of the value for customers lead, on condition the customers are provided with them permanently in accordance with their wishes and requirements, to a continuous growth of the customers? competitiveness on the market and to strengthening their position in the industry on the one hand and, on the other hand, they also lead to long-term improvements in their economic results. This paper summarizes the outcomes of the qualitative surveys carried out in selected enterprises and business branches of the chemical industry, focusing on specification of the key strategic benefits leading to creation of strong bonds between the chemical industry producers and their customers. Creation and enhancement of the value for customers on the basis of cooperation of the value network entities requires continuous research to find out what attributes of the value for customers make the customers buy repeatedly and increase their loyalty to the supplier of raw materials. The thing is that these strategic benefits as components of the value for customers lead, on condition the customers are provided with them permanently in accordance with their wishes and requirements, to a continuous growth of the customers? competitiveness on the market and to strengthening their position in the industry on the one hand and, on the other hand, they also lead to long-term improvements in their economic results. This paper summarizes the outcomes of the qualitative surveys carried out in selected enterprises and business branches of the chemical industry, focusing on specification of the key strategic benefits leading to creation of strong bonds between the chemical industry producers and their customers. (en)
Title	The Key Strategic Customer Benefits Leading to Strengthening of Relations with Customers in the Chemical Industry The Key Strategic Customer Benefits Leading to Strengthening of Relations with Customers in the Chemical Industry (en)
skos:prefLabel	The Key Strategic Customer Benefits Leading to Strengthening of Relations with Customers in the Chemical Industry The Key Strategic Customer Benefits Leading to Strengthening of Relations with Customers in the Chemical Industry (en)
skos:notation	RIV/00216275:25310/13:39897286!RIV14-GA0-25310___
http://linked.open...avai/predkladatel	Fakulta chemicko-technologická
http://linked.open...avai/riv/aktivita	P
http://linked.open...avai/riv/aktivity	P(GAP403/12/1279)
http://linked.open...vai/riv/dodaniDat	2014
http://linked.open...aciTvurceVysledku	Stejskalová, Iva Lošťáková, Hana
http://linked.open.../riv/druhVysledku	D - Článek ve sborníku
http://linked.open...iv/duvernostUdaju	S - Úplné a pravdivé údaje nepodléhající ochraně podle zvláštních právních předpisů
http://linked.open...titaPredkladatele	Univerzita Pardubice / Fakulta chemicko-technologická
http://linked.open...dnocenehoVysledku	82613
http://linked.open...ai/riv/idVysledku	RIV/00216275:25310/13:39897286
http://linked.open...riv/jazykVysledku	eng - angličtina
http://linked.open.../riv/klicovaSlova	chemical industry.; customer relations; cooperation of the value network entities; strategic customer benefits; Customer value (en)
http://linked.open.../riv/klicoveSlovo	Customer value chemical industry. cooperation of the value network entities customer relations strategic customer benefits
http://linked.open...ontrolniKodProRIV	[17E5A4D8264C]
http://linked.open...v/mistoKonaniAkce	Brno
http://linked.open...i/riv/mistoVydani	Ostrava
http://linked.open...i/riv/nazevZdroje	Conference METAL 2013 Proceedings 22nd International Conference on Metallurgy and Materials METAL 2013
http://linked.open...in/vavai/riv/obor	AE
http://linked.open...ichTvurcuVysledku	2 (xsd:int)
http://linked.open...cetTvurcuVysledku	2 (xsd:int)
http://linked.open...vavai/riv/projekt	Tools for strengthening the long-term relationships with customers based on integration and cooperation of value network subjects
http://linked.open...UplatneniVysledku	2013
http://linked.open...iv/tvurceVysledku	Lošťáková, Hana Stejskalová, Iva
http://linked.open...vavai/riv/typAkce	WRD - Světová
http://linked.open.../riv/zahajeniAkce	2013-05-15 (xsd:date)
number of pages	6 (xsd:int)
http://purl.org/ne...btex#hasPublisher	TANGER, spol. s r.o.
https://schema.org/isbn	978-80-87294-41-3
http://localhost/t...ganizacniJednotka	25310

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