About: Tourism, cultural heritage and e-services: using focus groups and in-depth interviews to assess consumers' preferences

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About: Tourism, cultural heritage and e-services: using focus groups and in-depth interviews to assess consumers' preferences Goto Sponge NotDistinct Permalink

An Entity of Type : http://linked.opendata.cz/ontology/domain/vavai/Vysledek, within Data Space : linked.opendata.cz associated with source document(s)

Attributes	Values
rdf:type	skos:Concept http://linked.opendata.cz/ontology/domain/vavai/Vysledek
rdfs:seeAlso	http://www.chios.aegean.gr/tourism/VOLUME_7_No1_art02.pdf
Description	This paper discusses the use of in-depth focus groups to assess residents, tourists and other stakeholders' preferences for e-services that would enhance access to cultural heritage in Amsterdam, Leipzig, and Genoa. Several e-services are mentioned, and in particular the integration of e-services in these cities is highlighted. The way this integration takes place very much relates to the maturity of each city in terms of cultural tourism, and information and communication technology (ICT). Our results show that the need for tailored information (profiling), interactive maps (geospatial dimension), booking service %22one-stop shops%22, and consumer-generated content were all common in the three cities. In some cities the focus groups expressed a need for various forms of e-governance. Mobile devices and navigation systems were also high on the agenda in the more ICT-advanced cities. This paper discusses the use of in-depth focus groups to assess residents, tourists and other stakeholders' preferences for e-services that would enhance access to cultural heritage in Amsterdam, Leipzig, and Genoa. Several e-services are mentioned, and in particular the integration of e-services in these cities is highlighted. The way this integration takes place very much relates to the maturity of each city in terms of cultural tourism, and information and communication technology (ICT). Our results show that the need for tailored information (profiling), interactive maps (geospatial dimension), booking service %22one-stop shops%22, and consumer-generated content were all common in the three cities. In some cities the focus groups expressed a need for various forms of e-governance. Mobile devices and navigation systems were also high on the agenda in the more ICT-advanced cities. (en)
Title	Tourism, cultural heritage and e-services: using focus groups and in-depth interviews to assess consumers' preferences Tourism, cultural heritage and e-services: using focus groups and in-depth interviews to assess consumers' preferences (en)
skos:prefLabel	Tourism, cultural heritage and e-services: using focus groups and in-depth interviews to assess consumers' preferences Tourism, cultural heritage and e-services: using focus groups and in-depth interviews to assess consumers' preferences (en)
skos:notation	RIV/00216208:11230/12:10145681!RIV14-MSM-11230___
http://linked.open...avai/predkladatel	Fakulta sociálních věd
http://linked.open...avai/riv/aktivita	N
http://linked.open...avai/riv/aktivity	N
http://linked.open...iv/cisloPeriodika	1
http://linked.open...vai/riv/dodaniDat	2014
http://linked.open...aciTvurceVysledku	Strielkowski, Wadim
http://linked.open.../riv/druhVysledku	J - Článek v odborném periodiku
http://linked.open...iv/duvernostUdaju	S - Úplné a pravdivé údaje nepodléhající ochraně podle zvláštních právních předpisů
http://linked.open...titaPredkladatele	Univerzita Karlova v Praze / Fakulta sociálních věd
http://linked.open...dnocenehoVysledku	174661
http://linked.open...ai/riv/idVysledku	RIV/00216208:11230/12:10145681
http://linked.open...riv/jazykVysledku	eng - angličtina
http://linked.open.../riv/klicovaSlova	preferences; consumers'; assess; interviews; in-depth; groups; focus; using; e-services; heritage; cultural; Tourism (en)
http://linked.open.../riv/klicoveSlovo	consumers' in-depth preferences interviews using groups focus assess cultural heritage Tourism e-services
http://linked.open...odStatuVydavatele	NL - Nizozemsko
http://linked.open...ontrolniKodProRIV	[A232941822E3]
http://linked.open...i/riv/nazevZdroje	Tourismos
http://linked.open...in/vavai/riv/obor	AH
http://linked.open...ichTvurcuVysledku	1 (xsd:int)
http://linked.open...cetTvurcuVysledku	3 (xsd:int)
http://linked.open...UplatneniVysledku	2012
http://linked.open...v/svazekPeriodika	7
http://linked.open...iv/tvurceVysledku	Strielkowski, Wadim Riganti, Patrizia Wang, Jing
issn	1790-8418
number of pages	19 (xsd:int)
http://localhost/t...ganizacniJednotka	11230

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