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  • Performance of health system and health organizations is currently a very hot topic, which is in the focus of both, developing and developed countries. Humankind has been aging, therefore the care of people`s health in old age has become increasingly expensive and influence state budget of every country. And therefore, experts have been increasingly asking themselves what is the performance of their health systems and how efficient their healthcare organizations are. They have been trying to apply any tools and methods available for measuring and improving the performance of management in specific areas of health and health care. This paper focuses on the performance of healthcare organizations using Balanced Scorecard method (BSC). BSC can be defined as a management tool to comprehensively address the business performance and combines both, financial and non-financial indicators of business performance assessment. The aim of the research conducted at the Faculty of Management and Economics of Tomas Bata University in Zlin was to design a methodology for the application of BSC method into healthcare organizations. The method was tested on three types of healthcare organizations – hospital, spa organization, and social services organization. It also defines the specifics with emphasis on the management of organizations providing health care.
  • Performance of health system and health organizations is currently a very hot topic, which is in the focus of both, developing and developed countries. Humankind has been aging, therefore the care of people`s health in old age has become increasingly expensive and influence state budget of every country. And therefore, experts have been increasingly asking themselves what is the performance of their health systems and how efficient their healthcare organizations are. They have been trying to apply any tools and methods available for measuring and improving the performance of management in specific areas of health and health care. This paper focuses on the performance of healthcare organizations using Balanced Scorecard method (BSC). BSC can be defined as a management tool to comprehensively address the business performance and combines both, financial and non-financial indicators of business performance assessment. The aim of the research conducted at the Faculty of Management and Economics of Tomas Bata University in Zlin was to design a methodology for the application of BSC method into healthcare organizations. The method was tested on three types of healthcare organizations – hospital, spa organization, and social services organization. It also defines the specifics with emphasis on the management of organizations providing health care. (en)
Title
  • An application of Balanced Scorecard in healthcare organizations
  • An application of Balanced Scorecard in healthcare organizations (en)
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  • An application of Balanced Scorecard in healthcare organizations
  • An application of Balanced Scorecard in healthcare organizations (en)
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  • RIV/70883521:28120/14:43872313!RIV15-MSM-28120___
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  • 2411
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  • RIV/70883521:28120/14:43872313
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  • Healthcare, Balanced Scorecard, Healthcare Organization, Vision, Strategy (en)
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  • [FC2447EAC6F5]
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  • Florencie
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  • Florence
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  • WSEAS – 5th International Conference on Development, Energy, Enviroment, Economics
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  • Staňková, Pavla
  • Končitíková, Gabriela
  • Culík, Tomáš
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http://linked.open.../riv/zahajeniAkce
number of pages
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  • WSEAS Press
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  • 978-960-474-405-3
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  • 28120
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