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  • This article deals with the philosophy KAIZEN in the area of service companies. The first part treats of the methodology KAIZEN, the nature of this philosophy and history of Kaizen. There is described one of the main pillars of KAIZEN - Total Service Management (TSM). In short there is attention on the MUDA bank and the main 16 wastages of resources in the sector of services. The article describes steps, which are necessary to take for introduction of KAIZEN process and reasons, why is this method useful for companies. The paper talks also about methods, how to train employees and which structure changes are needed for successful introduction. There are mentioned the main obstacles when KAIZEN is established. In the final part there are benefits and outcomes of KAIZEN implementation in the service companies.
  • This article deals with the philosophy KAIZEN in the area of service companies. The first part treats of the methodology KAIZEN, the nature of this philosophy and history of Kaizen. There is described one of the main pillars of KAIZEN - Total Service Management (TSM). In short there is attention on the MUDA bank and the main 16 wastages of resources in the sector of services. The article describes steps, which are necessary to take for introduction of KAIZEN process and reasons, why is this method useful for companies. The paper talks also about methods, how to train employees and which structure changes are needed for successful introduction. There are mentioned the main obstacles when KAIZEN is established. In the final part there are benefits and outcomes of KAIZEN implementation in the service companies. (en)
  • This article deals with the philosophy KAIZEN in the area of service companies. The first part treats of the methodology KAIZEN, the nature of this philosophy and history of Kaizen. There is described one of the main pillars of KAIZEN - Total Service Management (TSM). In short there is attention on the MUDA bank and the main 16 wastages of resources in the sector of services. The article describes steps, which are necessary to take for introduction of KAIZEN process and reasons, why is this method useful for companies. The paper talks also about methods, how to train employees and which structure changes are needed for successful introduction. There are mentioned the main obstacles when KAIZEN is established. In the final part there are benefits and outcomes of KAIZEN implementation in the service companies. (cs)
Title
  • Filozofie kaizen ve sféře služeb
  • Filozofie kaizen ve sféře služeb (cs)
  • The Philosophy of Kaizen in Services (en)
skos:prefLabel
  • Filozofie kaizen ve sféře služeb
  • Filozofie kaizen ve sféře služeb (cs)
  • The Philosophy of Kaizen in Services (en)
skos:notation
  • RIV/70883521:28120/08:63507583!RIV09-MSM-28120___
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • S
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 367956
http://linked.open...ai/riv/idVysledku
  • RIV/70883521:28120/08:63507583
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • Services; Kaizen; Total Service Management; MUDA (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [914E1BB412F5]
http://linked.open...v/mistoKonaniAkce
  • Žilina
http://linked.open...i/riv/mistoVydani
  • Žilina
http://linked.open...i/riv/nazevZdroje
  • Aktuálne marketingové trendy v teórii a praxi
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...iv/tvurceVysledku
  • Závodná, Lucie Sára
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
number of pages
http://purl.org/ne...btex#hasPublisher
  • Edis - vydavaťelstvo Žilinskej univerzity
https://schema.org/isbn
  • 978-80-8070-964-8
http://localhost/t...ganizacniJednotka
  • 28120
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