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Description
  • Mobile voice-assisted services are currently experiencing strong growth. However, occasionally low real-time quality of service within mobile networks could have significant negative impact on quality of experience of users interacting with automated voice services. Latency may grow to unacceptable levels and speech recognition and synthesis might suffer. We present a methodology of mitigating such effects by monitoring the immediate connection status and adapting various parameters of the SIP communication setup (buffer size, codec) in response, thus radically improving user experience. We demonstrate practical usability by implementation and testing in a real mobile network and by performing multiple test scenarios when interacting with a state-of-the-art automated voice platform.
  • Mobile voice-assisted services are currently experiencing strong growth. However, occasionally low real-time quality of service within mobile networks could have significant negative impact on quality of experience of users interacting with automated voice services. Latency may grow to unacceptable levels and speech recognition and synthesis might suffer. We present a methodology of mitigating such effects by monitoring the immediate connection status and adapting various parameters of the SIP communication setup (buffer size, codec) in response, thus radically improving user experience. We demonstrate practical usability by implementation and testing in a real mobile network and by performing multiple test scenarios when interacting with a state-of-the-art automated voice platform. (en)
Title
  • Improving QoE of SIP-based Automated Voice Interaction in Mobile Networks
  • Improving QoE of SIP-based Automated Voice Interaction in Mobile Networks (en)
skos:prefLabel
  • Improving QoE of SIP-based Automated Voice Interaction in Mobile Networks
  • Improving QoE of SIP-based Automated Voice Interaction in Mobile Networks (en)
skos:notation
  • RIV/68407700:21230/12:00201898!RIV13-MSM-21230___
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • S
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 140954
http://linked.open...ai/riv/idVysledku
  • RIV/68407700:21230/12:00201898
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • quality of service; signalling protocols; speech recognition; speech synthesis; telecommunication services (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [F35E023C2C6C]
http://linked.open...v/mistoKonaniAkce
  • Las Vegas, Nevada
http://linked.open...i/riv/mistoVydani
  • Piscataway
http://linked.open...i/riv/nazevZdroje
  • Proceedings of the 8th International Conference on Network and Service Management (CNSM 2012)
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...iv/tvurceVysledku
  • Doležal, Jakub
  • Kencl, Lukáš
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
number of pages
http://purl.org/ne...btex#hasPublisher
  • IEEE
https://schema.org/isbn
  • 978-3-901882-48-7
http://localhost/t...ganizacniJednotka
  • 21230
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