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Description
  • This paper is focused on retail core banking services market in the Czech Republic. There are presented the data analysis outcomes from expert web-system for client's bank costs computation and real-time bank offer comparison. Using nonhierarchical cluster analysis there are identified 5 client profiles by specific frequencies of bank services usage. Paper reveals that among the e-banking population there are expectable clusters so the unexpected cluster small businessmen that are not supposed to use retail products and cluster of strong desk usage preference clients by contrast to activated e-banking.
  • This paper is focused on retail core banking services market in the Czech Republic. There are presented the data analysis outcomes from expert web-system for client's bank costs computation and real-time bank offer comparison. Using nonhierarchical cluster analysis there are identified 5 client profiles by specific frequencies of bank services usage. Paper reveals that among the e-banking population there are expectable clusters so the unexpected cluster small businessmen that are not supposed to use retail products and cluster of strong desk usage preference clients by contrast to activated e-banking. (en)
Title
  • Retail core banking services e-banking client cluster identification
  • Retail core banking services e-banking client cluster identification (en)
skos:prefLabel
  • Retail core banking services e-banking client cluster identification
  • Retail core banking services e-banking client cluster identification (en)
skos:notation
  • RIV/62690094:18450/11:10068615!RIV12-MSM-18450___
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • S
http://linked.open...iv/cisloPeriodika
  • 3
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 226844
http://linked.open...ai/riv/idVysledku
  • RIV/62690094:18450/11:10068615
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • client; cluster analysis; e-banking; retail core banking services; Banking (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...odStatuVydavatele
  • NL - Nizozemsko
http://linked.open...ontrolniKodProRIV
  • [95F929D34144]
http://linked.open...i/riv/nazevZdroje
  • Procedia computer science
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...v/svazekPeriodika
  • 2011
http://linked.open...iv/tvurceVysledku
  • Hedvičáková, Martina
  • Soukal, Ivan
http://linked.open...ain/vavai/riv/wos
  • 000299159800193
issn
  • 1877-0509
number of pages
http://bibframe.org/vocab/doi
  • 10.1016/j.procs.2010.12.195
http://localhost/t...ganizacniJednotka
  • 18450
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