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rdf:type
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Description
| - This review paper summarizes current scientific approaches to research on the field of quality, satisfaction, loyalty and their interrelationships in tourism industry. Information about existing models and trends from scientific journals are analysed. Generally, the lack of research of quality, tourist satisfaction and loyalty exists, in the destination marketing as well as in the private companies marketing. Results will be useful for researchers and practitioners because quality, customer satisfaction and loyalty have significant impacts on the financial results of the company.
- This review paper summarizes current scientific approaches to research on the field of quality, satisfaction, loyalty and their interrelationships in tourism industry. Information about existing models and trends from scientific journals are analysed. Generally, the lack of research of quality, tourist satisfaction and loyalty exists, in the destination marketing as well as in the private companies marketing. Results will be useful for researchers and practitioners because quality, customer satisfaction and loyalty have significant impacts on the financial results of the company. (en)
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Title
| - Current Trends of Researching and Measuring of Quality, Tourist Satisfaction, Loyalty and Their Interrelationships
- Current Trends of Researching and Measuring of Quality, Tourist Satisfaction, Loyalty and Their Interrelationships (en)
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skos:prefLabel
| - Current Trends of Researching and Measuring of Quality, Tourist Satisfaction, Loyalty and Their Interrelationships
- Current Trends of Researching and Measuring of Quality, Tourist Satisfaction, Loyalty and Their Interrelationships (en)
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skos:notation
| - RIV/62156489:43110/14:00228750!RIV15-MSM-43110___
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http://linked.open...avai/riv/aktivita
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http://linked.open...avai/riv/aktivity
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http://linked.open...vai/riv/dodaniDat
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http://linked.open...aciTvurceVysledku
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http://linked.open.../riv/druhVysledku
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http://linked.open...iv/duvernostUdaju
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http://linked.open...titaPredkladatele
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http://linked.open...dnocenehoVysledku
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http://linked.open...ai/riv/idVysledku
| - RIV/62156489:43110/14:00228750
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http://linked.open...riv/jazykVysledku
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http://linked.open.../riv/klicovaSlova
| - customer loyalty; tourism; quality and satisfaction relationships; satisfaction and loyalty interrelationships; quality; customer satisfaction (en)
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http://linked.open.../riv/klicoveSlovo
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http://linked.open...ontrolniKodProRIV
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http://linked.open...v/mistoKonaniAkce
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http://linked.open...i/riv/mistoVydani
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http://linked.open...i/riv/nazevZdroje
| - Sborník recenzovaných příspěvků z mezinárodní vědecké konference Hotelnictví, turismus a vzdělávání
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http://linked.open...in/vavai/riv/obor
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http://linked.open...ichTvurcuVysledku
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http://linked.open...cetTvurcuVysledku
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http://linked.open...UplatneniVysledku
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http://linked.open...iv/tvurceVysledku
| - Ryglová, Kateřina
- Bédiová, Monika
- Mavlikaeva, Lyaysan
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http://linked.open...vavai/riv/typAkce
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http://linked.open.../riv/zahajeniAkce
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number of pages
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http://purl.org/ne...btex#hasPublisher
| - Vysoká škola hotelová v Praze
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https://schema.org/isbn
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http://localhost/t...ganizacniJednotka
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