About: An Attempt to Propose Changes of Quality Objectives According to Customer Requirements

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About: An Attempt to Propose Changes of Quality Objectives According to Customer Requirements Goto Sponge NotDistinct Permalink

An Entity of Type : http://linked.opendata.cz/ontology/domain/vavai/Vysledek, within Data Space : linked.opendata.cz associated with source document(s)

Attributes	Values
rdf:type	skos:Concept http://linked.opendata.cz/ontology/domain/vavai/Vysledek
Description	The paper deals with services` quality of Delivery Company and seeks to the company to identify the needs and wishes to propose targets for quality according to the identified customer data. Customer requirements and their satisfaction with quality were studied by the help of questionnaires. The paper attend to the sector of services, which has been developing very rapidly till this time and became increasingly important. The paper deals with services` quality of Delivery Company and seeks to the company to identify the needs and wishes to propose targets for quality according to the identified customer data. Customer requirements and their satisfaction with quality were studied by the help of questionnaires. The paper attend to the sector of services, which has been developing very rapidly till this time and became increasingly important. (en)
Title	An Attempt to Propose Changes of Quality Objectives According to Customer Requirements An Attempt to Propose Changes of Quality Objectives According to Customer Requirements (en)
skos:prefLabel	An Attempt to Propose Changes of Quality Objectives According to Customer Requirements An Attempt to Propose Changes of Quality Objectives According to Customer Requirements (en)
skos:notation	RIV/61989100:27510/11:86081406!RIV12-MSM-27510___
http://linked.open...avai/riv/aktivita	V
http://linked.open...avai/riv/aktivity	V
http://linked.open...vai/riv/dodaniDat	2012
http://linked.open...aciTvurceVysledku	Sikorová, Irena
http://linked.open.../riv/druhVysledku	D - Článek ve sborníku
http://linked.open...iv/duvernostUdaju	S - Úplné a pravdivé údaje nepodléhající ochraně podle zvláštních právních předpisů
http://linked.open...titaPredkladatele	Vysoká škola báňská - Technická univerzita Ostrava / Ekonomická fakulta
http://linked.open...dnocenehoVysledku	185434
http://linked.open...ai/riv/idVysledku	RIV/61989100:27510/11:86081406
http://linked.open...riv/jazykVysledku	eng - angličtina
http://linked.open.../riv/klicovaSlova	quality, services, customer, customer satisfaction, quality monitoring (en)
http://linked.open.../riv/klicoveSlovo	customer satisfaction quality services customer quality monitoring
http://linked.open...ontrolniKodProRIV	[B46EB51B38CC]
http://linked.open...v/mistoKonaniAkce	Zlín
http://linked.open...i/riv/mistoVydani	Zlín
http://linked.open...i/riv/nazevZdroje	7. Mezinárodní Baťova konference pro doktorandy a mladé vědecké pracovníky
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http://linked.open...ichTvurcuVysledku	1 (xsd:int)
http://linked.open...cetTvurcuVysledku	1 (xsd:int)
http://linked.open...UplatneniVysledku	2011
http://linked.open...iv/tvurceVysledku	Sikorová, Irena
http://linked.open...vavai/riv/typAkce	WRD - Světová
http://linked.open.../riv/zahajeniAkce	2011-04-12 (xsd:date)
number of pages	8 (xsd:int)
http://purl.org/ne...btex#hasPublisher	Univerzita Tomáše Bati ve Zlíně
https://schema.org/isbn	978-80-7454-013-4
http://localhost/t...ganizacniJednotka	27510

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