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An Entity of Type : http://linked.opendata.cz/ontology/domain/vavai/Vysledek, within Data Space : linked.opendata.cz associated with source document(s)

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Description
  • Present day sees an extensive growth of CRM applications. One of the main reasons of this growth is ongoing globalisation and subsequently greater competitiveness on national markets which is caused predominantly by increase of competing companies. Quality of products and services is a must and therefore low cost by itself does not guarantee success. Strive to attract more customers and, above all, to retain them is increasing significantly. CRM applications help the companies and institutions in similar situations to learn about their customers more effectively than ever before. The article attempts to provide a brief summary of features of these applications and description of their architecture, of conditions for their future effectiveness and of information technologies used for their implementation.
  • Present day sees an extensive growth of CRM applications. One of the main reasons of this growth is ongoing globalisation and subsequently greater competitiveness on national markets which is caused predominantly by increase of competing companies. Quality of products and services is a must and therefore low cost by itself does not guarantee success. Strive to attract more customers and, above all, to retain them is increasing significantly. CRM applications help the companies and institutions in similar situations to learn about their customers more effectively than ever before. The article attempts to provide a brief summary of features of these applications and description of their architecture, of conditions for their future effectiveness and of information technologies used for their implementation. (en)
Title
  • Customer Relationship Management - able to compete
  • Customer Relationship Management - able to compete (en)
skos:prefLabel
  • Customer Relationship Management - able to compete
  • Customer Relationship Management - able to compete (en)
skos:notation
  • RIV/61989100:27510/03:00007407!RIV/2004/MSM/275104/N
http://linked.open.../vavai/riv/strany
  • 210-214
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • Z(MSM 275100015)
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 602517
http://linked.open...ai/riv/idVysledku
  • RIV/61989100:27510/03:00007407
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • customet relationship management, able to compete, communication channels, data sourcing, processes (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [9A235BA2C61F]
http://linked.open...v/mistoKonaniAkce
  • Horní Bečva
http://linked.open...i/riv/mistoVydani
  • Ostrava
http://linked.open...i/riv/nazevZdroje
  • Strategic management and its support by information systems
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...ocetUcastnikuAkce
http://linked.open...nichUcastnikuAkce
http://linked.open...UplatneniVysledku
http://linked.open...iv/tvurceVysledku
  • Tvrdíková, Milena
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
http://linked.open...n/vavai/riv/zamer
number of pages
http://purl.org/ne...btex#hasPublisher
  • Vysoká škola báňská - Technická univerzita Ostrava
https://schema.org/isbn
  • 80-248-0405-0
http://localhost/t...ganizacniJednotka
  • 27510
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