About: Web Site Assessment in the Airline Industry: An Empirical Study of GCC Airline Companies

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An Entity of Type : http://linked.opendata.cz/ontology/domain/vavai/Vysledek, within Data Space : linked.opendata.cz associated with source document(s)

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rdf:type	skos:Concept http://linked.opendata.cz/ontology/domain/vavai/Vysledek
Description	Due to the internet and E-commerce booming, many airline companies are attempting to stimulate customers to shift from traditional distribution channels to online channels. Therefore, Web site quality is now considered a critical factor in attracting customers' attention and build loyalty. This paper proposes an Airline Website Assessment Index (AWAI) - an index that assesses the website's in four distinct areas transactional content, informational content, website design, and passenger enjoyment support. The AWAI scoring mechanism is explained and the index was applied on the top seven airline companies in the Arabian Gulf Cooperation Council (GCC) Countries. Finally, conclusions and implications derived from this study are presented. This paper would be of a great help when Airlines' webs ites need to be evaluated or ranked. Due to the internet and E-commerce booming, many airline companies are attempting to stimulate customers to shift from traditional distribution channels to online channels. Therefore, Web site quality is now considered a critical factor in attracting customers' attention and build loyalty. This paper proposes an Airline Website Assessment Index (AWAI) - an index that assesses the website's in four distinct areas transactional content, informational content, website design, and passenger enjoyment support. The AWAI scoring mechanism is explained and the index was applied on the top seven airline companies in the Arabian Gulf Cooperation Council (GCC) Countries. Finally, conclusions and implications derived from this study are presented. This paper would be of a great help when Airlines' webs ites need to be evaluated or ranked. (en)
Title	Web Site Assessment in the Airline Industry: An Empirical Study of GCC Airline Companies Web Site Assessment in the Airline Industry: An Empirical Study of GCC Airline Companies (en)
skos:prefLabel	Web Site Assessment in the Airline Industry: An Empirical Study of GCC Airline Companies Web Site Assessment in the Airline Industry: An Empirical Study of GCC Airline Companies (en)
skos:notation	RIV/61989100:27240/09:86077390!RIV12-MSM-27240___
http://linked.open...avai/riv/aktivita	Z
http://linked.open...avai/riv/aktivity	Z(MSM6198910027)
http://linked.open...vai/riv/dodaniDat	2012
http://linked.open...aciTvurceVysledku	Snášel, Václav Al-Wahaishi, Saleh Hussein Saleh
http://linked.open.../riv/druhVysledku	D - Článek ve sborníku
http://linked.open...iv/duvernostUdaju	S - Úplné a pravdivé údaje nepodléhající ochraně podle zvláštních právních předpisů
http://linked.open...titaPredkladatele	Vysoká škola báňská - Technická univerzita Ostrava / Fakulta elektrotechniky a informatiky
http://linked.open...dnocenehoVysledku	351792
http://linked.open...ai/riv/idVysledku	RIV/61989100:27240/09:86077390
http://linked.open...riv/jazykVysledku	eng - angličtina
http://linked.open.../riv/klicovaSlova	Companies; Airline; GCC; Study; Empirical; Industry:; Airline; Assessment; Site; Web (en)
http://linked.open.../riv/klicoveSlovo	GCC Assessment Companies Study Site Airline Industry: Web Empirical
http://linked.open...ontrolniKodProRIV	[D7DCB05B8978]
http://linked.open...v/mistoKonaniAkce	Anglie
http://linked.open...i/riv/mistoVydani	NEW YORK
http://linked.open...i/riv/nazevZdroje	SECOND INTERNATIONAL CONFERENCE ON THE APPLICATIONS OF DIGITAL INFORMATION AND WEB TECHNOLOGIES (ICADIWT 2009)
http://linked.open...in/vavai/riv/obor	IN
http://linked.open...ichTvurcuVysledku	2 (xsd:int)
http://linked.open...cetTvurcuVysledku	3 (xsd:int)
http://linked.open...UplatneniVysledku	2009
http://linked.open...iv/tvurceVysledku	Al-Wahaishi, Saleh Hussein Saleh Snášel, Václav Nehari-Talet, Amine
http://linked.open...vavai/riv/typAkce	WRD - Světová
http://linked.open...ain/vavai/riv/wos	000288359000031
http://linked.open.../riv/zahajeniAkce	2009-08-04 (xsd:date)
http://linked.open...n/vavai/riv/zamer	Výpočetně náročné počítačové simulace a optimalizace
number of pages	6 (xsd:int)
http://purl.org/ne...btex#hasPublisher	IEEE
https://schema.org/isbn	978-1-4244-4456-4
http://localhost/t...ganizacniJednotka	27240

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