Hlavní témata dokumentu: metrika; měkká metrika; tvrdá metrika; portfolio metrik; smlouva o úrovni poskytovaných služeb; outsourcing; Application Software Provider; Internet Service Provider. Ă D R Y v | ~ ’ › ± q
Basic themes in document: metric; outsourcing; Service Level Agreement; Application Service Providing; Internet Service Provider; hard metric; soft metric. (en)