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Description
  • The article deals with communication between a user and an expert system, especially from the viewpoint of psychology aspects of the communication process. Psychological factor of the communication between the user and the expert system seems to be marginal, although it is a necessary part of a final methodology of the expert system development. Domain expert, knowledge engineer as well as IT expert, who take part on the expert system creation, they usually set up unified and static communication interface that is identical for all users. The communication process form highly influences user’s satisfaction of working with the expert system and his willingness to reuse that system. User’s satisfaction expressed by some metrics is one of the key indicators of both efficiency and effectiveness of the expert system. If the system is not used because of user’s discontent, the money spent for its creation cannot be understood as an investment (asset), but as an expense.
  • The article deals with communication between a user and an expert system, especially from the viewpoint of psychology aspects of the communication process. Psychological factor of the communication between the user and the expert system seems to be marginal, although it is a necessary part of a final methodology of the expert system development. Domain expert, knowledge engineer as well as IT expert, who take part on the expert system creation, they usually set up unified and static communication interface that is identical for all users. The communication process form highly influences user’s satisfaction of working with the expert system and his willingness to reuse that system. User’s satisfaction expressed by some metrics is one of the key indicators of both efficiency and effectiveness of the expert system. If the system is not used because of user’s discontent, the money spent for its creation cannot be understood as an investment (asset), but as an expense. (en)
  • The article deals with communication between a user and an expert system, especially from the viewpoint of psychology aspects of the communication process. Psychological factor of the communication between the user and the expert system seems to be marginal, although it is a necessary part of a final methodology of the expert system development. Domain expert, knowledge engineer as well as IT expert, who take part on the expert system creation, they usually set up unified and static communication interface that is identical for all users. The communication process form highly influences user’s satisfaction of working with the expert system and his willingness to reuse that system. User’s satisfaction expressed by some metrics is one of the key indicators of both efficiency and effectiveness of the expert system. If the system is not used because of user’s discontent, the money spent for its creation cannot be understood as an investment (asset), but as an expense. (cs)
Title
  • User-oriented methodology of communication with expert systems
  • User-oriented methodology of communication with expert systems (en)
  • Uživatelsky orientovaná metodologie komunikace s expertním systémem (cs)
skos:prefLabel
  • User-oriented methodology of communication with expert systems
  • User-oriented methodology of communication with expert systems (en)
  • Uživatelsky orientovaná metodologie komunikace s expertním systémem (cs)
skos:notation
  • RIV/60460709:41110/08:24886!RIV09-MSM-41110___
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • Z(MSM6046070904)
http://linked.open...iv/cisloPeriodika
  • 5
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 401820
http://linked.open...ai/riv/idVysledku
  • RIV/60460709:41110/08:24886
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • Interface, communication, user, expert system, Jung’s typology of personality, communication project, scenarios. (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...odStatuVydavatele
  • CZ - Česká republika
http://linked.open...ontrolniKodProRIV
  • [FDC4C668FD6F]
http://linked.open...i/riv/nazevZdroje
  • Agricultural Economics (Zemědělská ekonomika)
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...v/svazekPeriodika
  • 54
http://linked.open...iv/tvurceVysledku
  • Dömeová, Ludmila
  • Houška, Milan
  • Houšková Beránková, Martina
http://linked.open...n/vavai/riv/zamer
issn
  • 0139-570X
number of pages
http://localhost/t...ganizacniJednotka
  • 41110
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