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Description
  • This article deals with an estimate of warranty costs for a passenger car that is based on results of a research of behaviour of the customers. Possibilities of practical use of the proposed method are demonstrated on an example of estimate of warranty costs of a lower medium class passenger car manufactured in the Czech Republic. The method allows analyzing an influence of changes of basic parameters of the warranty on the level of warranty costs.
  • This article deals with an estimate of warranty costs for a passenger car that is based on results of a research of behaviour of the customers. Possibilities of practical use of the proposed method are demonstrated on an example of estimate of warranty costs of a lower medium class passenger car manufactured in the Czech Republic. The method allows analyzing an influence of changes of basic parameters of the warranty on the level of warranty costs. (en)
  • Článek pojednává o odhadu záručních nákladů osobního automobilu, který je založen na výsledcích výzkumu chování zákazníků. Možnosti praktického využití navrženého modelu jsou demonstrovány na příkladu automobilu nižší střední třídy vyráběného v České republice. Metoda umožňuje analýzu vlivu změny základních parametrů záruky na výši záručních nákladů. (cs)
Title
  • Influence of Customer behaviour on passenger car warranty cost
  • Influence of Customer behaviour on passenger car warranty cost (en)
  • Vliv chování zákazníka na záruční náklady osobního automobilu (cs)
skos:prefLabel
  • Influence of Customer behaviour on passenger car warranty cost
  • Influence of Customer behaviour on passenger car warranty cost (en)
  • Vliv chování zákazníka na záruční náklady osobního automobilu (cs)
skos:notation
  • RIV/60162694:G43__/07:#0000837!RIV08-MO0-G43_____
http://linked.open.../vavai/riv/strany
  • 2173;2178
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • Z(MO0FVT0000401)
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 426184
http://linked.open...ai/riv/idVysledku
  • RIV/60162694:G43__/07:#0000837
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • Warranty costs; Customer behaviour; Passenger car (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [CD50DE654F57]
http://linked.open...v/mistoKonaniAkce
  • Stavanger
http://linked.open...i/riv/mistoVydani
  • London
http://linked.open...i/riv/nazevZdroje
  • Risk, Reliability and Societal Safety – Proceedings of the European Safety and Reliability Conference ESREL 2007
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...iv/tvurceVysledku
  • Vintr, Michal
  • Vintr, Zdeněk
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
http://linked.open...n/vavai/riv/zamer
number of pages
http://purl.org/ne...btex#hasPublisher
  • Taylor & Francis
https://schema.org/isbn
  • 978-0-415-44786-7
http://localhost/t...ganizacniJednotka
  • G43
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