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  • This paper deals with the application of SPC methodology to service processes. SPC methodology is an important tool in industry because it helps find variability in processes. Any variability is undesirable because it causes deviation from the target value. Service processes are different in the specific ways and SPC methodology is suitable tool for measuring, controlling and eliminating of variation. It is demonstrated and verified on the case study.
  • This paper deals with the application of SPC methodology to service processes. SPC methodology is an important tool in industry because it helps find variability in processes. Any variability is undesirable because it causes deviation from the target value. Service processes are different in the specific ways and SPC methodology is suitable tool for measuring, controlling and eliminating of variation. It is demonstrated and verified on the case study. (en)
Title
  • Implementation of SPC Methodology to Service Processes
  • Implementation of SPC Methodology to Service Processes (en)
skos:prefLabel
  • Implementation of SPC Methodology to Service Processes
  • Implementation of SPC Methodology to Service Processes (en)
skos:notation
  • RIV/49777513:23220/14:43922817!RIV15-MSM-23220___
http://linked.open...avai/riv/aktivita
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  • S
http://linked.open...vai/riv/dodaniDat
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  • 20870
http://linked.open...ai/riv/idVysledku
  • RIV/49777513:23220/14:43922817
http://linked.open...riv/jazykVysledku
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  • SPC, process, service, implementation (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [28E4DDFCD9DE]
http://linked.open...v/mistoKonaniAkce
  • Drážďany
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  • Templin
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  • ISSE 2014 - 37th International Spring Seminar on Electronics Technology - %22Advances in Electronic System Integration%22
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...iv/tvurceVysledku
  • Tupa, Jiří
  • Šimota, Jan
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
issn
  • 2161-2528
number of pages
http://bibframe.org/vocab/doi
  • 10.1109/ISSE.2014.6887612
http://purl.org/ne...btex#hasPublisher
  • Verlag Dr. Markus A. Detert
https://schema.org/isbn
  • 978-1-4799-4455-2
http://localhost/t...ganizacniJednotka
  • 23220
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