About: CRM and its implication for service providers

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An Entity of Type : http://linked.opendata.cz/ontology/domain/vavai/Vysledek, within Data Space : linked.opendata.cz associated with source document(s)

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rdf:type	skos:Concept http://linked.opendata.cz/ontology/domain/vavai/Vysledek
Description	Customer relationship management (CRM) and customer value have become one of the most significant factors in attracting and retaining customers for service providers. The paper discusses methodology and findings of the research conducted on customer value attributes in the service sector. Customer relationship management (CRM) and customer value have become one of the most significant factors in attracting and retaining customers for service providers. The paper discusses methodology and findings of the research conducted on customer value attributes in the service sector. (en) Hodnota zákazníka a řízení vztahů se zákazníky (CRM)se staly jedním z nejvýznamnějších faktorů v získávání a udržení zákazníků pro firmy působící v sektoru služeb. Článek prezentuje metodologii a výsledky výzkumu zaměřeného na zjištění atributů hodnoty zákazníka v oblasti služeb. (cs)
Title	CRM and its implication for service providers CRM a jeho využití v oblati služeb (cs) CRM and its implication for service providers (en)
skos:prefLabel	CRM and its implication for service providers CRM a jeho využití v oblati služeb (cs) CRM and its implication for service providers (en)
skos:notation	RIV/46747885:24310/07:@0190687!RIV08-GA0-24310___
http://linked.open.../vavai/riv/strany	%221;5%22
http://linked.open...avai/riv/aktivita	P
http://linked.open...avai/riv/aktivity	P(GA402/06/0577)
http://linked.open...vai/riv/dodaniDat	2008
http://linked.open...aciTvurceVysledku	Simová, Jozefína
http://linked.open.../riv/druhVysledku	D - Článek ve sborníku
http://linked.open...iv/duvernostUdaju	S - Úplné a pravdivé údaje nepodléhající ochraně podle zvláštních právních předpisů
http://linked.open...titaPredkladatele	Technická univerzita v Liberci / Ekonomická fakulta
http://linked.open...dnocenehoVysledku	415304
http://linked.open...ai/riv/idVysledku	RIV/46747885:24310/07:@0190687
http://linked.open...riv/jazykVysledku	eng - angličtina
http://linked.open.../riv/klicovaSlova	%22Customer relationship management; customer value, service sector; research%22 (en)
http://linked.open.../riv/klicoveSlovo	service sector customer value %22Customer relationship management research%22
http://linked.open...ontrolniKodProRIV	[F83B2156AD93]
http://linked.open...v/mistoKonaniAkce	Varna, Bulharsko
http://linked.open...i/riv/mistoVydani	Varna
http://linked.open...i/riv/nazevZdroje	Marketing in 21st Century: Paradigma, Strategy, Tactics
http://linked.open...in/vavai/riv/obor	AH
http://linked.open...ichTvurcuVysledku	1 (xsd:int)
http://linked.open...cetTvurcuVysledku	1 (xsd:int)
http://linked.open...vavai/riv/projekt	Increase of Company Performance Efficiency Through Differentiated CRM on a Basis of Customer Actual and Potential Value to a Company
http://linked.open...UplatneniVysledku	2007
http://linked.open...iv/tvurceVysledku	Simová, Jozefína
http://linked.open...vavai/riv/typAkce	EUR - Evropská
http://linked.open.../riv/zahajeniAkce	2007-09-28 (xsd:date)
number of pages	6 (xsd:int)
http://purl.org/ne...btex#hasPublisher	University of Economics Varna
https://schema.org/isbn	978-954-21-0333-2
http://localhost/t...ganizacniJednotka	24310

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