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  • Previous work has shown that supporting trust via computer-mediated communication can be a challenge, especially among strangers. In this paper, we report on an experiment comparing two group-to-group video-conferencing environments and face-to-face communication in their ability to support trust and mutual cooperation in a social dilemma task. There are pronounced differences in participant behaviour between the two video-conferencing designs, indicating higher mutual trust in one of the video-conferencing conditions. The decisive factor seems to be a discrepancy in the type of group identity that develops during the game. Moreover, our results suggest that a combination of personal displays and a unique video-stream of each participant present in the better video-conferencing condition contributed to this result.
  • Previous work has shown that supporting trust via computer-mediated communication can be a challenge, especially among strangers. In this paper, we report on an experiment comparing two group-to-group video-conferencing environments and face-to-face communication in their ability to support trust and mutual cooperation in a social dilemma task. There are pronounced differences in participant behaviour between the two video-conferencing designs, indicating higher mutual trust in one of the video-conferencing conditions. The decisive factor seems to be a discrepancy in the type of group identity that develops during the game. Moreover, our results suggest that a combination of personal displays and a unique video-stream of each participant present in the better video-conferencing condition contributed to this result. (en)
Title
  • Exploring Trust in Group-to-Group Video-Conferencing
  • Exploring Trust in Group-to-Group Video-Conferencing (en)
skos:prefLabel
  • Exploring Trust in Group-to-Group Video-Conferencing
  • Exploring Trust in Group-to-Group Video-Conferencing (en)
skos:notation
  • RIV/00216224:14610/11:00055600!RIV12-MSM-14610___
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • S
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 198990
http://linked.open...ai/riv/idVysledku
  • RIV/00216224:14610/11:00055600
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • videoconferencing; group-to-group; trust; GColl (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [6402DCD424B9]
http://linked.open...v/mistoKonaniAkce
  • Vancouver, BC, Canada
http://linked.open...i/riv/mistoVydani
  • New York, NY, USA
http://linked.open...i/riv/nazevZdroje
  • CHI EA '11 Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems
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http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...iv/tvurceVysledku
  • Holub, Petr
  • Novák, Peter
  • Troubil, Pavel
  • Hofer, Eric
  • Slovák, Petr
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
number of pages
http://bibframe.org/vocab/doi
  • 10.1145/1979742.1979791
http://purl.org/ne...btex#hasPublisher
  • ACM New York, NY, USA
https://schema.org/isbn
  • 978-1-4503-0268-5
http://localhost/t...ganizacniJednotka
  • 14610
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