About: 'You Can't Take It Personally': Emotion Management as Part of the Professional Nurse's Role     Goto   Sponge   NotDistinct   Permalink

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Description
  • This study looks into the culture of nursing professionals in the present-day Czech health-care system at a time of personal, generational, and educational transitions (reforms), which have driven a change of organisational- cultural means in the relationship between two key professions: doctors and nurses. The article presents the results of a biographical study of nurses, paying detailed attention to their emotional labour in cooperation with doctors in accident and emergency ward settings.The article stresses the importance of emotion management as a substantial part of the gendered professional identities of health-care workers and discusses the situations when nurses' subordinate status requires a kind of stressful emotion management to keep the doctor-nurse professional relationship intact, which is not required from doctors. The study draws on the concept of organisational culture in practice/action, on a Goffmanian and Garfinkelian ethnomethodology of scripts of interaction (rules, norms) in order to reconstruct the feeling rules that govern a nurse's emotional display and her role in cooperating with doctors.
  • This study looks into the culture of nursing professionals in the present-day Czech health-care system at a time of personal, generational, and educational transitions (reforms), which have driven a change of organisational- cultural means in the relationship between two key professions: doctors and nurses. The article presents the results of a biographical study of nurses, paying detailed attention to their emotional labour in cooperation with doctors in accident and emergency ward settings.The article stresses the importance of emotion management as a substantial part of the gendered professional identities of health-care workers and discusses the situations when nurses' subordinate status requires a kind of stressful emotion management to keep the doctor-nurse professional relationship intact, which is not required from doctors. The study draws on the concept of organisational culture in practice/action, on a Goffmanian and Garfinkelian ethnomethodology of scripts of interaction (rules, norms) in order to reconstruct the feeling rules that govern a nurse's emotional display and her role in cooperating with doctors. (en)
Title
  • 'You Can't Take It Personally': Emotion Management as Part of the Professional Nurse's Role
  • 'You Can't Take It Personally': Emotion Management as Part of the Professional Nurse's Role (en)
skos:prefLabel
  • 'You Can't Take It Personally': Emotion Management as Part of the Professional Nurse's Role
  • 'You Can't Take It Personally': Emotion Management as Part of the Professional Nurse's Role (en)
skos:notation
  • RIV/00216208:11240/14:10283339!RIV15-MSM-11240___
http://linked.open...avai/riv/aktivita
http://linked.open...avai/riv/aktivity
  • I
http://linked.open...iv/cisloPeriodika
  • 6
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 56503
http://linked.open...ai/riv/idVysledku
  • RIV/00216208:11240/14:10283339
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • doctor-nurse professional relationship; ethnomethodology; nurses role; emotion Management; Organizational culture in practice (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...odStatuVydavatele
  • CZ - Česká republika
http://linked.open...ontrolniKodProRIV
  • [88AA0FA51055]
http://linked.open...i/riv/nazevZdroje
  • Sociologický časopis
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...v/svazekPeriodika
  • 50
http://linked.open...iv/tvurceVysledku
  • Šmídová, Olga
  • Tollarová, Blanka
http://linked.open...ain/vavai/riv/wos
  • 000348824100003
issn
  • 0038-0288
number of pages
http://localhost/t...ganizacniJednotka
  • 11240
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