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  • The Czech Republic retail banking market is characterized by significant information asymmetry regarding the bank products and services. Banks provide complex and nontransparent tariffs. The aim of the paper is calculate the average costs of the retail bank client. The calculation is based on more than 20 thousand of clients of 21 monitored banks offering 45 accounts and packages. In the first part of the paper there are bank fees described using the client clusters characterized by certain usage pattern. In the second part of the paper there is client decision based on the multi-criteria decision making. At first there are specified the specified the criterions, their types and their independence is discussed. Then there will be set weights and various multi-criteria decision method are applied.
  • The Czech Republic retail banking market is characterized by significant information asymmetry regarding the bank products and services. Banks provide complex and nontransparent tariffs. The aim of the paper is calculate the average costs of the retail bank client. The calculation is based on more than 20 thousand of clients of 21 monitored banks offering 45 accounts and packages. In the first part of the paper there are bank fees described using the client clusters characterized by certain usage pattern. In the second part of the paper there is client decision based on the multi-criteria decision making. At first there are specified the specified the criterions, their types and their independence is discussed. Then there will be set weights and various multi-criteria decision method are applied. (en)
Title
  • Comparison of the Multicriteria Decision Making and Client Clusters on the Retail Core Banking Services Market
  • Comparison of the Multicriteria Decision Making and Client Clusters on the Retail Core Banking Services Market (en)
skos:prefLabel
  • Comparison of the Multicriteria Decision Making and Client Clusters on the Retail Core Banking Services Market
  • Comparison of the Multicriteria Decision Making and Client Clusters on the Retail Core Banking Services Market (en)
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  • RIV/62690094:18450/11:10070018!RIV12-MSM-18450___
http://linked.open...avai/predkladatel
http://linked.open...avai/riv/aktivita
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  • S
http://linked.open...vai/riv/dodaniDat
http://linked.open...aciTvurceVysledku
http://linked.open.../riv/druhVysledku
http://linked.open...iv/duvernostUdaju
http://linked.open...titaPredkladatele
http://linked.open...dnocenehoVysledku
  • 191272
http://linked.open...ai/riv/idVysledku
  • RIV/62690094:18450/11:10070018
http://linked.open...riv/jazykVysledku
http://linked.open.../riv/klicovaSlova
  • standardized weights.; multi-criteria decision making; clusters; client; services; Bank (en)
http://linked.open.../riv/klicoveSlovo
http://linked.open...ontrolniKodProRIV
  • [893D347474B5]
http://linked.open...v/mistoKonaniAkce
  • Jánská Dolina, Slovakia
http://linked.open...i/riv/mistoVydani
  • Praha
http://linked.open...i/riv/nazevZdroje
  • Mathematical methods in economics 2011 : part II. : proceedings
http://linked.open...in/vavai/riv/obor
http://linked.open...ichTvurcuVysledku
http://linked.open...cetTvurcuVysledku
http://linked.open...UplatneniVysledku
http://linked.open...iv/tvurceVysledku
  • Hedvičáková, Martina
  • Pozdílková, Alena
  • Soukal, Ivan
http://linked.open...vavai/riv/typAkce
http://linked.open.../riv/zahajeniAkce
number of pages
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  • Professional publishing
https://schema.org/isbn
  • 978-80-7431-059-1
http://localhost/t...ganizacniJednotka
  • 18450
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