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Description
| - The paper describes the method of satisfaction measurement as a one of marketing techniques used for detecting students satisfaction with study programs. There is presented method of Satisfaction Pyramid, which is used for satisfaction analysis. In the theoretical part of the paper there, is described methodological approach to satisfaction measurement and in the field part there are presented total satisfaction, Satisfaction Index and partial satisfaction with significant factors and last part of the paper refers to importance of partial factors. The aim of the article is to detect the level of students satisfaction with the most important subjects in the study programme and also to set the the importance, whose students award every factor influencing total satisfaction. The students satisfaction analysis was realized at two Czech universities, which offer study programme of adult education.
- The paper describes the method of satisfaction measurement as a one of marketing techniques used for detecting students satisfaction with study programs. There is presented method of Satisfaction Pyramid, which is used for satisfaction analysis. In the theoretical part of the paper there, is described methodological approach to satisfaction measurement and in the field part there are presented total satisfaction, Satisfaction Index and partial satisfaction with significant factors and last part of the paper refers to importance of partial factors. The aim of the article is to detect the level of students satisfaction with the most important subjects in the study programme and also to set the the importance, whose students award every factor influencing total satisfaction. The students satisfaction analysis was realized at two Czech universities, which offer study programme of adult education. (en)
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Title
| - Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method
- Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method (en)
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skos:prefLabel
| - Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method
- Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method (en)
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skos:notation
| - RIV/61989100:27510/13:86085983!RIV14-MSM-27510___
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http://linked.open...avai/predkladatel
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http://linked.open...avai/riv/aktivita
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http://linked.open...avai/riv/aktivity
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http://linked.open...iv/cisloPeriodika
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http://linked.open...vai/riv/dodaniDat
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http://linked.open...aciTvurceVysledku
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http://linked.open.../riv/druhVysledku
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http://linked.open...iv/duvernostUdaju
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http://linked.open...titaPredkladatele
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http://linked.open...dnocenehoVysledku
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http://linked.open...ai/riv/idVysledku
| - RIV/61989100:27510/13:86085983
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http://linked.open...riv/jazykVysledku
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http://linked.open.../riv/klicovaSlova
| - Evaluation, satisfaction measurement, satisfaction pyramid, adult education. (en)
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http://linked.open.../riv/klicoveSlovo
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http://linked.open...odStatuVydavatele
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http://linked.open...ontrolniKodProRIV
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http://linked.open...i/riv/nazevZdroje
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http://linked.open...in/vavai/riv/obor
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http://linked.open...ichTvurcuVysledku
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http://linked.open...cetTvurcuVysledku
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http://linked.open...vavai/riv/projekt
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http://linked.open...UplatneniVysledku
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http://linked.open...v/svazekPeriodika
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http://linked.open...iv/tvurceVysledku
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issn
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number of pages
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http://localhost/t...ganizacniJednotka
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